Atlanta Vacation House with Lake

Dear Darrell and your travel partner. As management company, we are ready to communicate with you at any time, BUT you NEVER ever communicate with us. You left the house with mess : 1) unlocked doors. 2). The inside and outside (including the high power flood light) LIGHTS ON for 4 DAYs and NIGHTS; 3). The AC cold air on with very low temperature, to wast energy for 4 days and night. What you mentioned Spiders webs are common in any houses in this lake community, we keep PEST CONTROL for people good living. The outside spider is good for catch /block mosquitoes and bugs. There never has any pest issue of the property. This is large house with bedrooms and bathrooms; only part of the house (2 bedrooms and 1.5 bath bedrooms) are listing for vacation short rentals. The rest of the space are locked for owner’s family /vacation use in different time (most of the time blocked for not available for VRBO booking) . The listing clearly mentioned, the style of the house is for people who love and enjoy the natural life style, and for people love the creatures of mother-nature. For someone not of this style, please choose your own life style. We have so many sweet guests, whose experiences and reviews reflects the truth. Therefore, we never have any problem of any issues mentioned by you. We follow all VRBO policy, but you didn’t follow the policy, and leave the house with mess.

Mr. Harris. We understand different people have different tastes. But, people should NOT lie, in order to claim "free lunch" ! At the first moment you step in the house, you start your "free lunch" plan. When we received your message, we offered you a 100% refund (though, you are not at the refund time window), IF you leave the house. We also send you all the detailed cancellation guidance of VRBO. You did NOT leave the house, did NOT cancel, but you did your " free lunch" plan - asking for a refund, with 4 adults occupying 2 nights in the house !! Here are the replies to your lies: Lie 1). front screen door broken. Answer: In the listing picture, everyone can see the screen door fully opened, as we use it to hook the Lock Box. The property has a very strong metal front door with RING camera, no need for the screen door to block the door peep hole RING camera. Lie 2). Refrige broken, stove has tricks to make it work, notes throughout this place saying how things don’t properly work. Answer: You have your guest use - a brand new small size refrigerator, the note was placed to tell you not to use the owner's large one due to unpowered.The house has a traditional gas stove, plus a modern induction stove / cooktop.If you are not a high technology fan, you can choose to use the traditional gas to cook. Lie 3). ceiling lights no domes, bed frames made out of 2x4 wood. Answer: This house features "country style / natural lifestyle" living people, we clearly mentioned in the listing.