2/10 – Terrible
Voyageur vérifié
11 sept. 2023
Points faibles : Communication, exactitude de l’annonce
Great Location but lack basic necessities!
The good - Great location, walking distance to downtown and lighthouse, not on water side, but convenient quiet and peaceful. Lovely cottage, 3 rooms, bedding included, clean, video games, board games, pool table - enough to keep everyone entertained and great outdoor space to eat with family/friends.
The neutral - BBQ was not clean, 3 propane tanks but all were empty - we filled ourselves. Pool table is great, but all 6 cues have broken tips, no chalk.
The bad - owner is not on site, so if things go wrong, it is difficult as in our case.
1) Hot water did not work - see error code - we tried resetting with permission. You get 15 seconds of hot water every few hours. Property manager did not show on Friday nor Saturday as promised - we were offered no alternatives. Owner is responsive and talks the talk, but does not walk the walk. We brought up compensation and verbally agreed, however, this amount became half after our stay, then we got ignored completely and received $0 compensation. Hot water is listed as an amenity in the other listing. Not being able to shower for 3 days with kids is not acceptable for a premium cottage.
2) The water is yellow/brown and has a smell. Strongly recommend bringing your own water.
All in all, great place to stay, if water was working properly.
Voyageur vérifié
Séjour de 3 nuits en août 2023
