The location is great. Just outside the city, in a great suburb, with all the shops and amenities you might need. It’s also closer to the Gold Coast if you're planning a day trip.
The carport is a nightmare. You have to pull back and forth several times to fit. It is at such a terrible angle. It’s better to just park roadside
We like to open the doors and windows for fresh air and listen to the birds. Unfortunately then you can't put on the AC. I asked for a fan several times and was told someone will come fix the aircon. There was nothing wrong with the aircon. We just don't want to sit in the yucky artificial air all the time, which doesn't cool the bedrooms. A fan would have been ideal.
There are some boxes in the carport which the cleaners have to access. When thet come they are quite noisy, having a full on chats, phone calls. It was disruptive.
Check in was fine, although two boxes are marked with 15, so I struggled with the wrong one, but it was pretty easy after I realised the mistake. It was great to have photos sent to make check in easier.
The place itself was very comfortable, not cluttered, but with everything you might need. The one bed was very comfortable (close to the kitchen).
Communication was good, with chats answered quickly or within the hour at most.
It's tile floors throughout, which stays nice and cool and is easy to clean.
I requested a late check out because of a late flight, and was grateful this could be accommodabe accommodated
