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The Sian Kaan at Grand Tulum

HÎtel pour adultes uniquement, en bord de plage, avec 3 piscines extérieures

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Extérieur
Chambre
Restauration en plein air
RĂ©ception
Salle de bain

Avis

7,2 sur 10 – 
Bien

Commodités populaires

  • Bar
  • Piscine
  • Tout inclus
  • Service aux chambres
  • Stationnement compris
  • Entretien mĂ©nager

Explorez la région

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Carretera Chetumal - Puerto JuAÂĄrez Km, 252,, Akumal, ROO, 77780
  • Riviera Maya Golf Club
    â€Ș3 min en voiture‬
  • Plage d'Akumal
    â€Ș5 min en voiture‬
  • Half Moon Bay
    â€Ș9 min en voiture‬
  • AĂ©roport international de Tulum (TQO)
    â€Ș79 min en voiture‬

Chambres et lits

Espaces supplémentaires

Jardin
Le prix est en moyenne par nuit.

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À propos du quartier

Akumal

The Sian Kaan at Grand Tulum vous donne rendez-vous à Akumal, plus précisément sur la plage. Si l'emblématique Parc Xel-Hå constitue une attraction populaire, vous apprécierez la beauté naturelle des lieux qui s'offre à vos yeux au détour des emblématiques Plage d'Akumal et Half Moon Bay. Les agréables Centre écologique d'Akumal et Parc écologique El Toh méritent aussi une visite.

À proximitĂ©

  • Riviera Maya Golf Club - 3 min en voiture - 1.4 km
  • Aquarium Dolphinaris Tulum - 4 min en voiture - 1.5 km
  • Plage d'Akumal - 5 min en voiture - 4.3 km
  • Half Moon Bay - 9 min en voiture - 6.1 km
  • Lagon Yal-ku - 10 min en voiture - 6.8 km

Transport

  • AĂ©roport international de Tulum (TQO) - 64 min en voiture

Restaurants

  • â€ȘRestaurant Kukulkan - ‬8 min en voiture
  • â€ȘRestaurante Yucatan - ‬6 min en voiture
  • â€ȘRestaurante Arlequin - ‬9 min en voiture
  • â€ȘPiscis snack bar - ‬9 min en voiture
  • â€ȘLos Corales - ‬9 min en voiture

À propos de cet hĂ©bergement

The Sian Kaan at Grand Tulum

HÎtel pour adultes uniquement, en bord de plage, avec 3 piscines extérieures
Prenez un bain de soleil Ă  la plage ou bien profitez des services proposĂ©s au centre de bien-ĂȘtre de The Sian Kaan at Grand Tulum. Ensuite, rendez-vous dans l'un des 12 restaurants sur place. cet hĂŽtel vous promet des vacances de rĂȘve !
The Sian Kaan at Grand Tulum possÚde 76 chambres comprenant la climatisation, un coffre-fort et de l'eau minérale (offerte). Une gamme d'oreillers au choix est à votre disposition. Une télévision à écran plat donne accÚs aux chaßnes par cùble. Une cafetiÚre ou une bouilloire et un minibar sont fournis. Les salles de bain comprennent des peignoirs, des chaussons et des articles de toilette gratuits. Un service de ménage est fourni tous les jours.
Pour votre commodité, 3 piscines extérieures, un court de tennis extérieur et un centre de fitness se trouvent sur place.

Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.

Vous pouvez savourer un moment de détente et de douceur grùce à la gamme complÚte de soins proposés dans le spa de cet hÎtel.

Options tout inclus

Cet hĂŽtel est tout compris. Cela signifie que les repas et les boissons pris sur place sont inclus dans le prix de la chambre (certaines limitations peuvent ĂȘtre appliquĂ©es).

Pourboires et taxes

Les pourboires sont inclus ; les pourboires additionnels, à la discrétion du client, sont acceptés.

Repas et boissons

Tous les repas Ă  la carte, les snacks et les boissons sont inclus
Service en chambre disponible 24 h/24
Minibar (toutes les boissons incluses)

Activités nautiques

Kayak
Snorkeling

Activités sur la terre ferme

VĂ©lo

Langues parlées

Anglais et espagnol

Commodités

Piscine
Tout inclus
Spa
Stationnement compris
Restaurant
Climatisation

RĂšgles de l’hĂ©bergement

Départ avant 12 h 00

Renseignements importants

À savoir

Des frais pour toute personne supplĂ©mentaire peuvent ĂȘtre facturĂ©s et dĂ©pendent de la politique de l'hĂ©bergement
Une piĂšce d'identitĂ© officielle avec photo et un dĂ©pĂŽt de garantie en espĂšces, par carte de crĂ©dit ou par carte de dĂ©bit, peuvent ĂȘtre demandĂ©s Ă  l'arrivĂ©e pour couvrir tous frais imprĂ©vus
Les demandes spĂ©ciales, qui ne peuvent pas ĂȘtre garanties, sont soumises Ă  disponibilitĂ© Ă  l'arrivĂ©e et peuvent entraĂźner des frais supplĂ©mentaires
Cet hébergement accepte les cartes de crédit.

À noter

Les enfants de moins de 21 ans ne sont pas admis dans cet hébergement réservé aux adultes

Foire aux questions

L'hébergement The Sian Kaan at Grand Tulum dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose 3 piscines extérieures.

À combien s'Ă©lĂšvent les frais de parking Ă  l'hĂ©bergement The Sian Kaan at Grand Tulum ?

Cet hébergement dispose d'un parking avec voiturier gratuit.

Quelle est l'heure de départ de l'hébergement The Sian Kaan at Grand Tulum ?

Le départ a lieu à 12 h 00.

L'hébergement The Sian Kaan at Grand Tulum offre-t-il des avantages tout compris ?

Oui, il s'agit bien d'un hébergement tout compris. L'ensemble des boissons et de la nourriture sont incluses et vous aurez la possibilité de vous adonner au snorkeling, au kayak, au vélo et d'autres activités plus encore.

OĂč se situe l'hĂ©bergement ?

Sur la plage et les pieds dans le sable, cet hĂŽtel dans la zone de Akumal est Ă  2,3 km de Riviera Maya Golf Club et Ă  3,1 km de Plage d'Akumal. Aktun Chen et Centre Ă©cologique d'Akumal se trouvent Ă©galement Ă  moins de 5 km de distance.

Avis pour The Sian Kaan at Grand Tulum

Avis

7,2

Bien

Les avis sont prĂ©sentĂ©s en ordre chronologique, soumis Ă  un processus de modĂ©ration et vĂ©rifiĂ©s, Ă  moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenĂȘtre
Note de 10 – Excellent, d’aprùs 10 avis sur 25.
Note de 8 – Bien, d’aprùs 4 avis sur 25.
Note de 6 – Acceptable, d’aprùs 5 avis sur 25.
Note de 4 – MĂ©diocre, d’aprĂšs 3 avis sur 25.
Note de 2 – Terrible, d’aprùs 3 avis sur 25.

8,2/10

Propreté

7,8/10

Service et personnel

7,0/10

Commodités

7,4/10

État et installations de l’hĂ©bergement

Avis

4/10 – MĂ©diocre

Voyageur vérifié

Points forts : Propreté
Points faibles : Service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
They make you wear an ugly plastic wrist band, give you a hard time about leaving the property and if you cut off the ugly wrist band you’re charged $100. Also the food was terrible. I felt Like I was in a high class prision at the rate of $500 a night. Never Again.
Séjour de 2 nuits en juillet 2019

10/10 – Excellent

Voyageur vérifié

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Séjour de 1 nuit en juin 2019

4/10 – MĂ©diocre

Voyageur vérifié

Points forts : Propreté
Points faibles : État et installations de l’hĂ©bergement
Been here a few times. Seems like the change in owner has most employees on edge. Some were amazing like Fernando and Runelio(sp?), but others like Perla in the sian kaan lounge and a waiter in white box were snobby and needed an attitude change. Electricity and water would go out. White box food was horrible. Hopefully when growing pains are over it will be great again. On a good note...Location is amazing, snorkling right off the beach is nice!
Séjour de 2 nuits en mai 2019

10/10 – Excellent

Kathy

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Sian Kaan the best!

Wonderful time! Right by the water. Though the area has much seaweed right now, Oasis Tulum does a great job daily cleaning it up. Fantastic food!Great service! Rose petals on the bed and champaign provided on our anniversary night. We highly recommend this resort. Our 11th trip to Mexico resorts!
Séjour de 9 nuits en avril 2019

10/10 – Excellent

Jose

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Best resort I've stayed at so far in the area

They made my girl's birthday really special
Séjour de 1 nuit en mai 2019

10/10 – Excellent

Voyageur vérifié

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
The setting was gorgeous the room was very nice loved the tub and private cabana that was right on the beach. A bit disappointed with some of the dining options the food was tasty but the wait staff seemed a bit stretched at times. We waited quite a while for most of the entree’s we ordered. Other couples around us just left midway through the dinner so it wasn’t just us. We also did not meet our butler until the last day we stayed at the resort. The bar was excellent the beach was well maintained. In the future they should offer more times to snorkel in the afternoon. We would definitely stay there again.
Séjour de 3 nuits en avril 2019

10/10 – Excellent

NO

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
THEY SHOULD ADD MORE WAITRESSES TO THE RESTAURANTS
Séjour de 4 nuits en avril 2019

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté
Points faibles : Commodités
The butler service was non existant It was an issue getting the room we booked Very far from the airport No activities No variety in food choices
Séjour de 4 nuits en avril 2019

10/10 – Excellent

Voyageur vérifié

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
EXCELENTE PARA PAREJAS QUE GUSTAN DE LA TRANQUILIDAD Y naturaleza
Séjour de 3 nuits en avril 2019

4/10 – MĂ©diocre

Martin, CancĂșn

Points forts : Commodités
Cuando llegue Expedia no mando mi reservaciĂłn aĂșn que ya la habĂ­a cobrado a mi tarjeta dos semanas antes La atenciĂłn en el hotel buena, el jacussi en la habitaciĂłn muy biejo y sucio, la habitaciĂłn de buen tamaño y bien decorada Amenidades correctas, la coctelerĂ­a muy mala las bebidas alcoholicas buenas, tequila,ron gin ok El vino de la casa muy malo el tinto el blanco regular La comida buena el restaurante muy agradable La playa con muchas piedras difĂ­cil ingresar al agua En general regular
Séjour de 2 nuits en avril 2019

6/10 – Acceptable

Voyageur vérifié

Points forts : Service et personnel
Property was not as advertised, they talk about haveing a butler to make your dinner reservations and other plans was there 6 days never even met the butler, advertise tennis available but whenever asked about it was told they didn’t know if had the equipment would let us know but never did after several inquiries. Also it is anything but gourmet dining 2 of the three restaurants on adults side of resort are good but the white box is awlful as in most places there food comes out warm or cold it’s advertised as gastropub but it’s a tapas place also worse service of any of the restaurants also hard to believe that the Mexican restaurant had pretty horrible food too but at least the people that worked there were really pleasant. Also air conditioning in rooms were not cold and when complained they st offer to send someone to look and give you explanation that controls are reversed where as putting warmer will make it cooler but only helped a little with room temperature What made it a pleasant stay was how nice and helpfully almost all the service staff was from bartenders on beach to restaurant staffs also was nice to rent a smart car and all you have to do is pay the insurance
Séjour de 5 nuits en mars 2019

8/10 – Bien

Voyageur vérifié

Points forts : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
The oceanfront terrace rooms are AMAZING: lounging on a Bali bed 30 feet away from the gently lapping waves, and soak in a sunken jacuzzi in your room while looking out at those waves! Really dreamy. You do sacrifice a bit of privacy for that - people walking by on the beach right beyond your patio - but it's the adults-only section of beach and was very mellow. (DON'T go for an ocean-view no-terrace room -- great views but windows don't open so rooms smell of mold! And the rooms with jacuzzis on the terraces face the pool with the ocean much more distantly in the background, not the same experience at all.) Staff was great, very kind and patient. Buffet food was decent enough, and there was always lots of fresh salad and fruit, and a wide variety of Mexican and American type hot food. The guacamole and ceviche were amazing! Their paella-style dish wasn't bad. They had good tamales several times. But there were standard things I love in Mexico which weren't available, like fresh coconuts, freshly-squeezed juices, and corn tortillas, and I got really tired of the food by week's end. The reservation-only restaurants were just so-so -- very fancy in presentation, but tiny portions and nothing that tasted as good as it looked. Alcohol was terrible except in the fancy bar if you insisted. All in all, I absolutely loved this place for its setting and its proximity to many cenotes and to Tulum, and would return if I got the same discounted rate again ($175/nt on Orbitz)
Séjour de 5 nuits en mars 2019

10/10 – Excellent

Voyageur vérifié

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
I’m not sure why people would leave those bad reviews .. this place was very pleasant and staff and servers was very kind and helpful. Little things here and there that needed some attention but fixed when asked. Will definitely be returning to place thank you
Séjour de 3 nuits en mars 2019

2/10 – Terrible

Voyageur vérifié

Points faibles : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Beach was beautiful,,. Everything ekes was absolutely terrible
Séjour de 7 nuits en mars 2019

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, commodités
1. The drive time from Airport to the hotel is 1 hour and 15 mins. 2. The Hotel is surrounded with many trees, beautiful palm trees, and flowers. The atmosphere is the one of the best if you like lush green trees very quiet, calm and tranquil this hotel is the one. I would rate the atmosphere 5 stars 3. Some of the rooms have no balcony, so there is a huge window but it does not open so you don't get to enjoy the ocean wind while in the room. 3.5 stars 4. Rooms are comparable to other hotels and nothing to rave about. 3.5 Stars 5. Food at the the restaurants sub par. The buffet had less variety compared to other hotels. The Restaurants you have to make reservations also was nothing to rave about. Actually I would rate the food 3 compared to other hotels. 6. Customer service nothing above and beyond compared to other hotels. 3.0 stars I have had 5 star service from other hotels. 7. There is snorkeling, kayaking, bike rental for free. Snorkeling and kayaking is free for 1 hour only. You need to leave your I.D with them. 8. Beautiful beach with soft sand. 5 stars
Séjour de 4 nuits en mars 2019

10/10 – Excellent

Elinore

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
Séjour de 4 nuits en mars 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté
The seclusion location was good staff was great. The food was not good for the type of resorts it was the buffet and the hippi chic was great but the nicer looking restaurant were just Ok, I would pay to eat at them.
Séjour de 7 nuits en décembre 2018

2/10 – Terrible

Voyageur vérifié

Points faibles : Service et personnel, Ă©tat et installations de l’hĂ©bergement
We tried to leave hours after arriving. I’ve never experienced such poor service or rooms in such condition. No hot water, broken safes in three rooms, the bell boy even made us carry our own luggage. Absolutely zero service at this all inclusive. One bartender told me to “get my own” drink. My boyfriend thought I just have misunderstood so he went to ask again. No, he told him the same thing. We asked to check out and for a refund multiple times, though expedia has really been managing this incredibly slowly and with no follow ups. They kept trying to get us to sign waivers so we could leave, which we would not do. Eventually we moved resorts but had lost half of our vacation to this mess. It is not a luxury hotel whatsoever. We moved to Secrets Capri - it cost half as much and was probably ten times better. Do not stay here. By the way, we confronted management continuously and they told us they had no power to manage the situation. They just offered pathetic “we don’t know what to do” explanations repeatedly.
Séjour de 2 nuits en décembre 2018

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel
Food was the worst selection and quality of many ive been to. No entertainment. Except for the ocean everything else was ho hum.
Séjour de 2 nuits en décembre 2018

10/10 – Excellent

Voyageur vérifié

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
Séjour de 4 nuits en novembre 2018

2/10 – Terrible

Voyageur vérifié

Points faibles : PropretĂ©, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
Will never come back not what they advertise on line
Séjour de 5 nuits en novembre 2018

8/10 – Bien

Michael

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Great hotel, but low season caused some issues

The hotel is gorgeous. However, it was low season and, as such, the hotel seemed to be on a skeleton crew. This wasn’t an issue for the most part, but the largest issue this caused is that the restaurants (at which you had to make a reservation) didn’t have enough waiters or cooks to get the meals out in a timely manner. This did cause my group some headaches and did “cloud” our trip. All in all, this is a beautiful place that I would recommend, but I would certainly want to see their bar and restaurant be staffed appropriately for the amount of guests and diners that are present in the hotel at any time.
Séjour de 3 nuits en octobre 2018

10/10 – Excellent

Tommy

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.
If you are driving to the resort beware that some websites call the hotel the Grand Tulum (omitting the Oasis) so you may pass the hotel when you see the signs for the Grand Oasis Tulum. It is about a 75 minute drive from the airport on highway 307. Location: The resort is right on the beach. Grounds are very well maintained and clean. Atmosphere:They call this the Calm Resort and it is. No loud music playing everywhere, just some gentle background music at the pools and just ocean sounds at the beach. Most people who were there during our visit also seemed to appreciate the calm vibe and just enjoyed to quietness (not a party place). Room: We had a ground floor ocean view room with patio. Fabulous room, literally 15 feet from the ocean. Could hear the ocean all the time. Food: There is good food here, but it is inconsistent and difficult to know from one item to another which will be good and what wont. Sea Bass at one place will be great and salmon at another will be overcooked (they share the same kitchen). The burger at the White Box was consistently delicious but the fries were always soggy. Surprisingly the buffet became our favorite place toward the end due to them rotating the menu and we could supervise the cooking of somethings. Also meals were far quicker at the buffet. Beach/pool: The beach was the highlight for us. They do a good job of cleaning up the sea grass that invades daily and are far ahead of the neighboring resorts in keeping the beach clean.
Séjour de 7 nuits en juin 2018

6/10 – Acceptable

Carlos, cdmx

Points forts : Service et personnel
Points faibles : PropretĂ©, Ă©tat et installations de l’hĂ©bergement

Buen servicio, mala comida

La playa del hotel es buena, la comida es mala en general, el personal es muy amable y el piso de las habitaciones es pegajoso y resbaloso. Recomendable Solo por su precio accesible.
Séjour de 3 nuits en avril 2018

8/10 – Bien

craig

Points forts : PropretĂ©, service et personnel, Ă©tat et installations de l’hĂ©bergement et confort de la chambre.

Nice place, took a day to get used to rules

Séjour de 5 nuits en mars 2018