Staff are awesome, we had a room upgrade and a complementary bottle of bubbles for my sisters birthday which we greatly appreciated.
The only thing Iâd like to me to mention is the vents in the steam room need a clean, otherwise it is definitely our favourite place to stay in the city đ
Hotel kind of rundown due to age but still convenient in terms of location.
Room service didn't do proper check on mini bar as some drinks were opened and put back. We would have to pay for it if we did not do a check. Unacceptable.
Timothy Liew, Singapore.
Great location and staff. However the room was incredibly bland. And the shower needed the finesse of a safe robber to manage - 1mm either way in the hot tap was the difference between scolding hot enough to melt your skin off, or cold enough to be considered an ice bath.
It was fine but not great. I received an upgrade which was nice but not mentioned at time of checkin.
Room was a bit grim. Stains on floor.
Staff checking in was unhelpful. I asked a question about the facility and they told me to google it.
Weird and cold experience.