The room was clean and tidy, even if a bit dated (1980s vibe) , it was comfy enough! The breakfast included was decent, and there was a lot of choice! We loved the fact how the gondola was less than a minute walk away.
Its is a communist era hotel. Having said that it is clean and has everything that you would need. The rooms are clean and spacious, but the food is not so good.
You totally get what you pay for, its a budget, dated, and basic hotel.
For us it was just a base and somewhere to sleep, which worked.
Its unlikely i'll stay there again as would prefer a little more modern and luxury but compared to nearly hotels Rila ÂŁ2600, Iglika ÂŁ2500, Savakov ÂŁ700 you get what you pay for so can't really complain.
Breakfast was basic, but did the job, room was warm and clean, bowling and swimming was good, lots of space for the kids to run around in, bar and social areas not that appealing so didn't use them.
Have stayed in all the above hotels twice.
The hotel looks nothing like the photos, the cladding is falling apart and flaking with sap weeping out.
Disused offices and facilities stand out.
The carpark is used as charged parking for day-visitors for the slopes, guests park down a loading bay littered with potholes.
For the 2 weeks I was here, the main door was broken.
After checking in, you're directed to your room via the elevators.
They're loud, shaky, inconsistent, some don't open level with the floor and have swastikas engraved inside.
(this is specific to my room but other rooms must be similar) You're greeted with worn out and stained carpets, light switches and plug sockets hanging out of the wall, a radiator which doesn't come on enough to dry ski clothes, paint where it shouldn't be, lights not fixed in place, a toilet that isn't fixed to the floor releasing awful smells and providing an unstable perch.
A shower that doesn't drain with a flickering light above you.
The towel rack is half off the wall and the protuding tiles have simply been packed with filler.
A large red stain down the side of the bed, I don't dare take off the sheet to look at the mattress.
I don't think sheets are changed when the room is made.
The walls are so thin, I could actually hear my new neighbor walk in and gasp. (seriously.)
Breakfast is almost always yesterday's leftovers and is sometimes cold.
The pool is dated but does the trick, the gym has been described by users as a prison gym.
This is not a 4 star hotel.
I have to say it was an excellent stay. Whilst it isnât the Ritz, so donât expect that, it was very solid and met the needs of a good base to access the slopes. Warm, big rooms, comfortable beds and adequate food. Remember, you get what you pay for - Iâd stay here again.
Letâs start with a positive, itâs a good location. And that was it. The hotel itself is extremely dated, the lifts are dangerous. We only stayed bed and breakfast, thank goodness as the food was absolutely awful. There is no atmosphere about the place whatsoever, it is old, dark, and dingy. The beds are very old and uncomfortable, the pillows were like rocks. We stayed for eight days and for five out of the eight days we had continuous power cuts, lasting anywhere from between two and 10 hours. We were on the sixth floor, and when you come back from snowboarding the last thing you want to do is trudge up six flights of stairs wrapped up in snow gear. On the one morning we did go for breakfast, we had to walk down to a less than basic breakfast as they could not provide anything hot because of no power. Christmas Day, we were stuck in the hotel in the morning for the first five hours because again there was no power. We have had no apology for all this inconvenience whatsoever. On the morning of our departure, we hear that the hotel was sending emails to further arriving guests, stating there had been a series of power cuts but they apparently have a generator, to which was not used once! on our arrival at 3 am, and going straight to bed, we were very rudely awoken by an extremely loud obnoxious family in our room next door, using the most obscene language possible, and I was not impressed by this in front of my 13-year-daughter. This seem to be common throughout the hotel.
The location of the samokov is perfect for the gondola and the ski school is excellent. The rooms are dated but the beds are clean and sheets are changed regularly. Unfortunately the walls are paper thin so you will be woken up by other guests returning back from a night out. The hotel is warm, comfortable, cheap and cheerful.
Check in time is 3pm not 2pm as stated on the website. The food is probably the major let down for this hotel, it's mostly luke warm.
I've stayed here a couple of times and for the money it's fine.