Lusso a bordo piscina a S. Palm Springs. Bagno 2BR / 2

So glad to hear that you enjoyed your stay and the location of the condo! You were a great guest. We would enjoy having you back again anytime. Safe travels wherever life might take you!

Hi Daniel: Thank you for taking the time to review the condo. We are so glad that you enjoyed your stay in Palm Springs. We hope that you return soon. It would be nice to have you back as a guest. Best regards, Jeff & Michael

Hi Scott, it is so nice to hear that you both enjoyed your vacation again in Palm Springs! It was nice to have you back again for a second trip. We look forward to seeing you again in the future. Safe travels wherever you might go. Best regards, Jeff & Laura

Thank you for your review, Victor. The owner has been funding major updates since your comments came in: Replacing all of the towels, updating bedding, repairing and replacing all of the items noted, paid for a professional company to come do a complete deep cleaning of the home, changed housekeeping companies, replaced the mattress and bedding, replaced the front door lock system and dealt with the patio items noted. We had mentioned these items to the owner over a period of time, but your comments finally got to funding to get things moving. The place looks amazing. We appreciate your help in the matter. Safe travels and have a great new year.

Hi Scott: It is so nice to hear that you enjoyed your vacation and will be returning again next season. It will be a pleasure to host you again. Safe travels and we look forward to seeing you again next year.

Hi Elizabeth. It was a pleasure having you as a guest and thank you for your feedback. We're sorry that the property did not suit your needs. We are consistently striving to make sure that our guests have a five star experience. As you recall we made every effort to promptly address any items that you perceived were of concern to you during your visit. Also we investigated your accusation that $120/night (all inclusive) was "double" a Peak Season rate in Palm Springs from Dec 21-Jan 21 during Christmas and New Years and could not find any justification for your comment that the rate should have been set at $60/night for the holidays, including utilities. We are confident that the posted rate is at or below market for the south Palm Springs location, of this 2BR/2 Bath home overlooking the pool for peak season. The condo was remodeled/updated just prior to the owner purchasing it 2 years ago, which was the reason for her purchase so your "outdated" comment was a bit puzzling. The $195 cleaning fee is at or below normal for this size home and the housekeepers are "hotel" trained to all current CDC/Covid standards. Two days following your departure, a new couple arrived to stay for a 2 month visit. We followed up with them to see if everything is okay and to get their feedback. It was very important to determine just how justified your concerns might be through an independent source, starting with an interview of the new guests. The new guest stated that they are enjoying the property immensely and promptly booked it again for next year because they are "thrilled" with the property and their experience. Safe travels and we wish you the best.

Hi Dave: It was so nice to have you both as guests and we hope to have you return again soon. What a pleasure it was to host you. It is nice to hear that you enjoyed your getaway to the area.

Hi Jan: We are so pleased that you enjoyed your vacation in Palm Springs. Thanks for taking the time to review the property. We hope that you get a chance to return again soon! Best regards, Jeff & Michael