Let me start by saying that I have stayed at my fair share of rentals in the past, and this BY FAR surpasses any of them!
For starters, we arrived to the property about 15 minutes before check-in time, expecting to check out the dock and the lake while we waited for our 4pm check-in time; instead, we were greeted by Ben (one of the owners) who immediately started apologizing because they were there and just finishing cleaning. Now get this.....their regular cleaning person had a last minute Covid-related emergency and could not come clean the place for our arrival. Instead of the owners canceling on us and/or delaying our check-in (yes, this DOES happen), Ben and his wife flew in from out of town and his parents drove from Salt Lake City to get the place cleaned and prepared for us.....who does that!?!?! Not to mention the house and grounds were immaculate! I had the opportunity to meet all of them and they are the most lovely family!
Next up - THE PICTURES DO NOT DO THIS RENTAL JUSTICE! Honestly, I'd say it is easily the nicest home on the cove (which, by the way, staying on a cove in LOA is the only way I'd go now that I've been there). Each room is light, airy, comfortable and nicely appointed. There were 3 families, with a total of 13 of us staying there and we had so much space. The kitchen is massive! At one point I think all 13 of us were in there eating, cooking and baking and we weren't right on top of each other!
The dock is like a rental of its own! It is so large and spacious. We spent a ton of time just hanging out fishing, swimming (nice warm, deep water for diving off the dock), having some beverages and floating around. Over the course of the week I did not hear one child utter "I'm bored" once! That's unheard of!
Communication with the owners (Ben) was phenomenal. At one point we were looking for a hose to use so I messaged Ben. He apologized profusely that we did not have access to one and had one shipped to us from Amazon within a couple of days. These guys know customer service!
This was our first trip to LOA and we're already talking about going back; when we do, The Family Jewel will be where we'll be staying! I could go on and on about this place, but you really just need to experience it for yourself. This rental/family may be new to the VRBO scene, but they are doing everything right! Do yourself a favor and book your stay at The Family Jewel!!