Le strutture con piscina esterna sono una rarità da queste parti.
Attrazioni nelle vicinanze
Vicino a: Universal Epic Universe
3 camere3 bagni8 posti letto
Servizi più richiesti
Balcone
Vasca idromassaggio in loco
Piscina esterna
Ingresso al parco acquatico
Centro fitness in loco
Griglia da barbecue
Esplora la zona
Orlando, FL
Shingle Creek Conference Centre
Place, Shingle Creek Conference Centre
15 min a piedi
Universal Epic Universe
Place, Universal Epic Universe
17 min a piedi
Shingle Creek Golf Course
Place, Shingle Creek Golf Course
18 min a piedi
Orlando, FL (MCO-Orlando Intl.)
Airport, Orlando, FL (MCO-Orlando Intl.)
15 min in auto
Camere e letti
3 camere (8 posti letto)
Camera da letto 1
1 letto king
Camera da letto 2
1 letto king
Camera da letto 3
2 letti matrimoniali
3 bagni
Bagno 1
Vasca da bagno · WC · Solo doccia
Bagno 2
Vasca da bagno · WC · Solo doccia
Bagno 3
Vasca da bagno · WC · Solo doccia
Spazi
Cucina
Ufficio
Balcone
Informazioni su questa struttura
Le novità di 3 piani residenza cittadina a Vista Cay Resort, vicino al supermercato
Passo in lusso privato e affitto residenza cittadina elegante completamente aggiornato per la vostra vacanza in Florida. Questa struttura a tre livelli ha un sacco di spazio per tutti.
La zona soggiorno ha un sacco di comodi posti a sedere e un grande da 42 pollici a schermo piatto.
La zona pranzo dispone di un grande tavolo e può ospitare fino a sei persone e si apre bene nel salotto. Un enorme cucina aperta dispone di tutti i comfort di una casa, e comprende anche un accogliente tavolino di un caffè per mangiare spazio aggiuntivo. Un bagno metà è al livello principale per la vostra convenienza.
Il terzo livello ospita 2 camere da letto, ognuna con il proprio bagno. La master suite ha un letto matrimoniale e bagno padronale annesso, completo di cabina doccia e la sua-e-lei lavandini. La seconda camera ha due letti queen-size con il proprio bagno annesso e la terza camera da letto, situata al piano terra, ospita anche un letto matrimoniale e ha il proprio bagno.
Vista Cay Resort si trova proprio accanto al Orange County Convention Center, ea meno di 10 minuti di distanza da tutti i principali parchi a tema, tra cui SeaWorld, gli Universal Studios e Walt Disney World.
Aggiungi le date e scopri i prezzi
Strutture simili
Bellissimo condominio Vista Cay situato a pochi minuti Universal e I-Drive!
Orlando
Bellissimo condominio Vista Cay situato a pochi minuti Universal e I-Drive!
Rules for this unit are as follows:
Pets are not allowed.
Smoking is not permitted.
Children are allowed.
The minimum age limit for this unit is 21.
Informazioni importanti
Da ricordare
Struttura n. 715904vb
Se cancelli la tua prenotazione, si applicheranno le condizioni di cancellazione dell’host. In base alla normativa dell’UE sui diritti dei consumatori, i servizi di prenotazione di alloggi non sono soggetti al diritto di recesso.
Questa struttura è gestita da un host professionista, che la affitta in ambito commerciale, imprenditoriale o professionale.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Le feste in loco e gli eventi di gruppo sono severamente vietati.
L'host non ha indicato la presenza o l'assenza di un rilevatore di monossido di carbonio in struttura; ti consigliamo di portare con te un rilevatore da viaggio.
L'host ha indicato la presenza di un rilevatore di fumo in struttura.
La struttura è dotata di un estintore antincendio.
Questa struttura dispone di spazi all'aperto, come balconi,
patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi,
ti consigliamo di contattare la struttura prima dell'arrivo per avere la
conferma che disponga di una camera adatta a te.
Informazioni sulla zona
Orlando
Questa casa vacanze si trova a Orlando e vanta una posizione strategica nei pressi di parchi a tema. Orlando Vineland Premium Outlets e Orlando International Premium Outlets sono due tappe fondamentali per tutti gli amanti dello shopping. Tra le principali attrazioni della zona ci sono invece Orange County Convention Center e Universal Epic Universe. Viaggi con dei bambini? Non perderti Aquatica e nemmeno Stadio Camping World Stadium che propone eventi sportivi e spettacoli. Mettiti alla prova con una delle tante discipline sportive della zona, ad esempio pesca, oppure rilassati all'aria aperta con attività come jogging e ciclismo.
Rosen College of Hospitality Management - 8 min a piedi - 0.7 km
Shingle Creek Conference Centre - 15 min a piedi - 1.3 km
Universal Epic Universe - 17 min a piedi - 1.4 km
Shingle Creek Golf Course - 18 min a piedi - 1.6 km
Orange County Convention Center North - 4 min in auto - 3.4 km
Come spostarsi
Stazione di Sand Lake Road - 12 min. in auto
Stazione di Orlando - 14 min. in auto
Orlando International Airport (MCO) - 15 min. in auto
Ristoranti
Cafe L'Air de la Sirene - 4 min in auto
Pizza Moon - 4 min in auto
Chick-fil-A - 6 min a piedi
The Burning Blade Tavern - 5 min in auto
Toadstool Café - 4 min in auto
Domande frequenti
Le novità di 3 piani residenza cittadina a Vista Cay Resort, vicino al supermercato ha una piscina?
Sì, la struttura ha una piscina.
Quanto si spende per soggiornare presso Le novità di 3 piani residenza cittadina a Vista Cay Resort, vicino al supermercato?
A oggi, 13 ott 2026, un soggiorno di 1 notte per 2 adulti presso Le novità di 3 piani residenza cittadina a Vista Cay Resort, vicino al supermercato in data 7 set 2027 costa almeno 646 €, tasse e oneri inclusi. Questa tariffa si basa sul prezzo per notte più basso trovato nelle ultime 24 ore per un soggiorno nei prossimi 30 giorni. I prezzi potrebbero cambiare. Scegli le tue date per prezzi più precisi.
Gli animali sono accettati presso Le novità di 3 piani residenza cittadina a Vista Cay Resort, vicino al supermercato?
No, questa struttura non accetta animali domestici.
Quanto costa il parcheggio presso Le novità di 3 piani residenza cittadina a Vista Cay Resort, vicino al supermercato?
Il servizio di parcheggio non assistito è gratuito.
A che ora si deve eseguire il check-in presso Le novità di 3 piani residenza cittadina a Vista Cay Resort, vicino al supermercato?
Orario di inizio del check-in: 16:00.
A che ora si deve eseguire il check-out presso Le novità di 3 piani residenza cittadina a Vista Cay Resort, vicino al supermercato?
Orario del check-out: 11:00.
Dove si trova Le novità di 3 piani residenza cittadina a Vista Cay Resort, vicino al supermercato?
A 2 km da luoghi d'interesse come Shingle Creek Golf Course e Universal Epic Universe, casa vacanze per famiglie vanta una buona posizione a Orlando. Orange County Convention Center e Aquatica si trovano ugualmente a meno di 5 km di distanza.
Recensioni
8,6
Eccellente
Le recensioni vengono mostrate in ordine cronologico, sono soggette a un processo di moderazione e sono verificate, salvo indicazione contraria.
Valutazione di 10 - Eccellente. 35 su 57 recensioni
10 - Eccellente
35
Valutazione di 8 - Buono. 10 su 57 recensioni
8 - Buono
10
Valutazione di 6 - Soddisfacente. 6 su 57 recensioni
6 - Soddisfacente
6
Valutazione di 4 - Scarso. 2 su 57 recensioni
4 - Scarso
2
Valutazione di 2 - Terribile. 4 su 57 recensioni
2 - Terribile
4
8,6/10
Pulizia
9,6/10
Check-in
8,4/10
Comunicazione
9,6/10
Posizione
8,8/10
Accuratezza dell’annuncio
Recensioni
Recensione verificata
10/10 Eccellente
Greg P.
11 lug 2026
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Great place to stay, close to everything
Soggiorno di 4 notti a luglio 2026
Risposta di VrboOwner, il giorno 11 lug 2026
Thank you for your kind review! We're so glad you enjoyed your stay and found the location convenient and close to everything. It was a pleasure hosting you, and we hope to welcome you back again on your next visit!
Recensione verificata
10/10 Eccellente
Brian P.
23 feb 2026
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Nice property, great location and management company was stellar!
Soggiorno di 8 notti a febbraio 2026
Risposta di VrboOwner, il giorno 25 feb 2026
Thank you for your kind review! We’re thrilled to hear you enjoyed the property and its location, and that our team provided stellar service. Your feedback is greatly appreciated.
We would be happy to host you again anytime!
Recensione verificata
10/10 Eccellente
Kaitlyn R.
20 apr 2026
Mi è piaciuto: Check-in, comunicazione, posizione e accuratezza dell’annuncio
The host was incredibly responsive. We did have issues with one TV and the dishwasher was pretty gross and had some mold. Other than that, the house was clean upon arrival. A vacuum would’ve been very helpful especially with the three floors.
Soggiorno di 5 notti ad aprile 2026
Risposta di VrboOwner, il giorno 22 apr 2026
Thank you for your honest feedback and for highlighting the responsiveness during your stay—I really appreciate that.
I’m sorry to hear about the issues with the TV and especially the condition of the dishwasher. That’s not the standard we aim to maintain, and I will have both items inspected and addressed right away to ensure they are properly cleaned and functioning for future guests.
Thank you as well for the suggestion about providing a vacuum. With a multi-level home, that’s a very helpful point, and I’ll look into adding one to improve convenience for guests.
I’m glad to hear the home was otherwise clean upon arrival, and I appreciate you staying with us. You’re always welcome back anytime.
Recensione verificata
10/10 Eccellente
Keith S.
16 mar 2023
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Great location
Great location. Great communication with property manager. House is clean and the resort has nice amenities.
Soggiorno di 4 notti a marzo 2023
Risposta di VrboOwner, il giorno 22 mar 2024
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Recensione verificata
10/10 Eccellente
Kimberly C.
4 ott 2023
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Beautiful Townhouse
This place was beautiful, clean & close-to everything we wanted to visit while in Orlando. We loved the gift of the Oreos. Thank you! The pool and hot tub was great too. My family & I plan on staying here again next time we visit.
Soggiorno di 2 notti a settembre 2023
Risposta di VrboOwner, il giorno 20 mar 2024
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Da un sito partner
10/10 Eccellente
fernando d.
24 apr 2018
des vacances de rêves
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
en 1 mot genial
Soggiorno di 12 notti ad aprile 2018
Risposta di VrboOwner, il giorno 4 ago 2022
I'm glad to hear that you have had a wonderful stay in the home. Thank you for staying with us. We hope to host you again on your next visit to Orlando!
Recensione verificata
10/10 Eccellente
Marsha K.
5 lug 2024
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Great Place!!!!
This townhouse was perfect for our needs. We were in town for a volleyball tournament at the Orange County Convention Center, and we are so happy that we selected this townhouse. It was clean, spacious, and so convenient to the convention center. It accommodated four moms and daughters, and it has a nice pool that we were able to enjoy when the girls weren’t playing. If we are ever in the area again, we will definitely try to stay here again.
Soggiorno di 5 notti a giugno 2024
Risposta di VrboOwner, il giorno 7 lug 2024
Thank you so much for your wonderful feedback! I'm thrilled to hear that the townhouse was perfect for your needs and that you found it clean, spacious, and convenient for the volleyball tournament. It's great that the pool added to your enjoyment as well. We'd love to host you and your group again if you're ever back in the area.
Recensione verificata
10/10 Eccellente
Christine M.
19 giu 2025
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Home away from home
We loved everything about our stay at vista cays townhomes. It was clean and well maintained. The townhouse is centrally located to everything. There is a grocery store, Dunkin donut and chipotle across the street on one side and the other had a chick fil and 7-eleven. We were here for a girls volleyball nationals tournament and the girls would walk and hang out at the vista cay pool every night. I would definitely stay at this place again!
Soggiorno di 4 notti a giugno 2025
Risposta di VrboOwner, il giorno 20 giu 2025
Thank you so much for your wonderful feedback! I’m thrilled to hear that the townhouse was clean, well-maintained, and conveniently located for your needs. It sounds like the girls had a great time relaxing by the Vista Cay pool—that’s fantastic! It was a pleasure hosting you all during the volleyball nationals, and I’d be happy to welcome you back anytime.
Recensione verificata
10/10 Eccellente
Debra L.
5 gen 2022
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Home is nice for a short vacation.
Very nice home and centrally located. I do recommended the owners upgrade pots and pans. The ones provided are terrible to cook with.
Soggiorno di 7 notti a dicembre 2021
Risposta di VrboOwner, il giorno 5 gen 2022
great guests. we will be take into consideration the recommendations given
Da un sito partner
10/10 Eccellente
John L.
25 set 2019
Perfect
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The place we stayed was perfect for us. There was 3 couples and 2 kids and we never felt like the house was crowded. The house was exactly as the pictures showed and we will defiantly stay again next year if our trip has the same amount of people.
Risposta di VrboOwner, il giorno 4 ago 2022
Thank you for choosing to stay with Casiola Vacation Homes. We appreciate you giving us a five star rating! We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
Da un sito partner
8/10 Buono
A guest from NA, NA
13 mar 2022
Convenient location and good value
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location, convenient to restaurants and attractions. Biggest thing missing was a washer and dryer in the home. Cleaning crew also missed several items from previous occupants. Food was left in the fridge and a few articles of clothing.
Risposta di VrboOwner, il giorno 17 mag 2022
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Recensione verificata
6/10 Soddisfacente
Amy H.
20 gen 2025
Mi è piaciuto: Pulizia, check-in, comunicazione e posizione
Not well equipped
Having stayed in Many units in vista cay it is a great area. This unit is a great size but not enough dishes to accommodate the size. The downstairs bedroom only had 1 lightbulb working in the bathroom. The pool area is under construction. They do have another pool area about 1/2 mile away.
Soggiorno di 4 notti a gennaio 2025
Risposta di VrboOwner, il giorno 20 gen 2025
Unfortunately, the guest did not reach out to us regarding the issues mentioned in their review during their stay. On the other hand, we did inform the guest beforehand that the clubhouse pool would be closed. We also notified them about the newly opened pool, which was available for their use.
Recensione verificata
6/10 Soddisfacente
Ashley L.
13 lug 2022
Mi è piaciuto: Check-in, posizione, accuratezza dell’annuncio
Non mi è piaciuto: Comunicazione
Updates
Not very clean. Floors, rails, baseboards dirty. Toilets didn't flush well. Need fans upstairs, hard to cool down.
Soggiorno di 7 notti a luglio 2022
Risposta di VrboOwner, il giorno 13 lug 2022
ok guests.
Da un sito partner
10/10 Eccellente
jennifer m.
8 gen 2020
Disney Family Vacation
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoyed our visit. The condo was nice and clean. I would recommend and stay there again. Fairly convenient to Disney but much closer to Universal. When I rented I wasn’t looking for a certain area. I needed a 3 bedroom 3 bath and that’s what I got. Several small things that I had a problem with. Toilet paper. We’re suppose to be two rolls each bathroom but we didn’t have extra toilet paper. They also didn’t have paper towels in the kitchen. I would also provide more seating in the living area. I would remove the big dining table and put in a wrap around sofa or some chairs or something. We had six adults and not enough seating comfortably to watch TV or enjoy being together in the living area. The trash pick up was great. Over all it was good and my family got to spend 4 days together.
Soggiorno di 4 notti a dicembre 2019
Risposta di VrboOwner, il giorno 3 ago 2022
Thank you for choosing to stay with Casiola Vacation Homes. We appreciate you giving us a five star rating! We are happy to hear you had a wonderful time with us. We hope to host you again on your next visit to Orlando!
Recensione verificata
6/10 Soddisfacente
Ashley L.
24 lug 2022
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Good location
Not very clean. Needs updates.
Soggiorno di 7 notti a luglio 2022
Risposta di VrboOwner, il giorno 27 mar 2024
Thank you for your feedback. I'm sorry to hear that the cleanliness of the property did not meet your expectations and that updates are needed. We take cleanliness and maintenance very seriously, and I apologize for any inconvenience this may have caused during your stay. Your feedback is valuable, and I will ensure that these concerns are addressed with the property management team to make necessary improvements. If there's anything specific you would like to share or if there's anything we can do to make up for your experience, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to better serve you in the future.
Recensione verificata
6/10 Soddisfacente
Keisha M.
1 gen 2022
Mi è piaciuto: Check-in e posizione
Non mi è piaciuto: Comunicazione
My stay
Water damage,
Bathroom wasn’t too clean
Convenient to everything
I wish I known it had 3 floors. The description didn’t indicate that.
Soggiorno di 5 notti a dicembre 2021
Risposta di VrboOwner, il giorno 13 gen 2022
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future.
Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Da un sito partner
8/10 Buono
JESSICA D.
19 ott 2021
Muy agradable estadía
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Las propiedades son muy acogedoras y cómodas. Me hacen sentir como en casa. Tienen todo lo necesario para pasar una buena estadía. Muy recomendable.
Risposta di VrboOwner, il giorno 13 mag 2022
Thank you for your review. We hope to have you have you again.
Da un sito partner
2/10 Terribile
A guest from NA, NOTAVAIL
7 ago 2021
The worst Airbnb experience that I have had to date! Cont.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This property looked so nice and clean in the pictures, but the place was not clean at all. The bed linen was not clean,the bathrooms (tubs and shower curtain) had not been well tended to as they were half cleaned.I spoke with Dennis from the moment I arrived at the properties because things were not good as soon as we walked in, so we did the walk through. When I reached out to Dennis initially, he told me that he was going to send someone out to address our concerns, he NEVER SENT ANYONE NOR CAME HIMSELF. I stayed in contact with Dennis everyday while there, but he just gave me the run around.I rented 2 properties from him the same weekend (this one being the second one)and that was the worst mistake ever. This property had a situation even worse than the other one, but of course Dennis waited until the rental was over and we checked out, to sent cleaning people to the property and told us they didn't see the mold or the water accumulation by the vent on the ceiling, etc. He stated they try to paint in between visits, but they don't always get the chance to do so. Why just keep painting over mold?? Mold is dangerous to peoples health with allergies, asthma, and just in general, which we had in our group. The mold was in one of the bedrooms so we had to figure out how we all could sleep because the mold in the bedroom made that room off limits to us. It was just a horrible time. The worst part, was Dennis never came to address concerns while we were there. I have never had a dirty AIRBNB, until now. Generally when the host reaches out to the customer to make sure things are going well, but Dennis did not and didn't have to because I was in contact with him from check in, but he failed to truly address any concern or attempt to have things that could be corrected, like the cleaning people bringing clean bed linen by for our stay. He sent no one for the mold, although he stated he would while we were there, but he did not.
Risposta di VrboOwner, il giorno 10 mag 2022
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future.
Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Da un sito partner
2/10 Terribile
Inrida S.
5 ott 2020
Disgusting apartment, The 3 bathrooms had mold,
Rating Details:
The vacation rental was very dirty.
I was somewhat unhappy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Nightmare, I spend most of stay cleaning because I didn’t want anybody to get sick. I was the house keeping I called maintenance 3 times to repairs thing. The most dirty unit I I was in. The story is long , I have enough pictures to demostrate everything
Da un sito partner
8/10 Buono
Carlos Geraldo T.
31 mar 2020
Nice Place to Stay in Orlando
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was the second time I've been in this Resort. Nice place, near the parks, comfortable. It excellent to stay in family. I do recommend. However, I would like to suggest blackout curtain in bedrooms.
Da un sito partner
2/10 Terribile
Dagmara S.
9 lug 2019
Sadly, Not So Great
Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
If I ever see a property managed by Casiola, I will not book with them. I'll stay at Vista Cay again, just not with this management company. On our first day, we had a broken coffee machine, clogged toilet, broken security lock and a broken washer. I called about these things, they sent someone the first day, fixed everything but the washer. I kept asking them to call me back and let me know about the washer, when I didn't hear back, I would call again, no more than twice a day. We booked this home based on having a washer. Being there for a volleyball tournament, it was a necessity. They never fixed the washer during our stay, and didn't give me an alternate unit to wash clothes till our last day. So instead of enjoying my last day of free time, I was doing loads of laundry. Then they reviewed me as a "poor" guest, saying we left the place dirty. We took out our trash, we left all the dirty sheets and towels in nice piles. What were we supposed to do? Wash them? We couldn't! I was professional every time I called them, even though they never returned a call, or gave me an update unless I called first. Stay away from Casiola.
Soggiorno di 4 notti a giugno 2019
Risposta di VrboOwner, il giorno 21 ott 2021
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future.
Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
Recensione verificata
4/10 Scarso
Dagmara S.
25 giu 2019
Mi è piaciuto: Pulizia, check-in, posizione
Non mi è piaciuto: Comunicazione
Disappointed
Unfortunately we had many issues with this property from the start.. a broken coffee machine, broken front door security lock, clogged toilet, and a broken washer. We had to call several times on our first day, making it a stressful start to our trip. They fixed everything except the washer quickly, and to our disappointment, the washer never got fixed. I had to keep calling for updates daily even though I asked them to call me. We booked this unit based on the fact that it had a washer, we packed based on the fact that it had a washer. We were there for our daughters volleyball tournament so being able to wash socks and shorts was a must, since they just don’t have enough for 4 days of play. On our last day there, they finally admitted they couldn’t fix it and gave me access to another unit. So instead of enjoying my last few hours of free time, I was running around Vista Cay setting loads of laundry. I had asked to speak with the manger at the Casiola office, he never called me back. If we were at a hotel, they would have moved us the first day with all the issues that were occurring. I wish Casiola had done that, since it’s clear they had vacant units. Furthermore, a unit with this many problems should have never been rented.
Soggiorno di 4 notti a giugno 2019
Da un sito partner
8/10 Buono
Jeanne H.
8 apr 2019
Working, not a vacation
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The home was generally clean and tidy, the beds were comfortable and the kitchen adequately stocked. There were 4 of us, there for work so we did not have time to use any of the amenities. It was remedied but the first night my sheets were not clean. I slept on top of the sheets and requested clean sheets. The next afternoon 2 ladies arrived with clean sheets and were making the beds, I insisted on helping and when we went to put the sheets on the bed they were very wet. The girl explained that the dryer wasn't working well. I ask her if she would sleep on wet sheets. I suggested we put the sheets in the rentals dryer and I would make the bed when sheets were dry. Both ladies were very nice but if that was an indicator of their efficiency as housekeepers, it left me suspect. The remainder of the trip went off without an issue.
Soggiorno di 4 notti a marzo 2019
Risposta di VrboOwner, il giorno 17 apr 2024
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Da un sito partner
10/10 Eccellente
12 ago 2018
Perfect
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It wasn't our first time at Vista Cay Resort, but it was the best house.
Da un sito partner
6/10 Soddisfacente
Joshlynn C.
19 lug 2018
Recent stay in Orlando
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The overall experience was okay. The property itself was nice and clean upon arrival. The property looked identical to the pictures provided online. The primary issue which was a major one was that the pillow cases in one of the upstairs rooms had dried blood on them. It seemed as if they had been washed; however, the blood stains did not come out. Subsequently we found brown stains on the sheets in the same room. This made all guests in the home very reluctant to sleep on the linen. We went to purpose covers and extra pillow cases to sleep on. I wish the cleaning staff would check the linen prior to making the home available for guests.
Soggiorno di 2 notti a luglio 2018
Risposta di VrboOwner, il giorno 17 apr 2024
Thank you for sharing your valuable feedback. I sincerely apologize that you had experience this during your stay. Rest assured that we will use this as a training opportunity to better ourselves next time.
Informazioni sull’host
Host: Casiola vacation homes
Lingue parlate:
Inglese, Spagnolo, Portoghese, Olandese
Host Premium
Forniscono con continuità ottime esperienze ai propri ospiti.