Approfitta degli ampi ambienti che offrono a tutti più spazio per rilassarsi.
Biliardino in loco
Un’occasione rara: il biliardino ti aspetta.
Attrazioni nelle vicinanze
Vicino a: Big Bear Mountain Resort
3 camere2 bagni7 posti letto
Servizi più richiesti
Vasca idromassaggio in loco
Animali ammessi
Cucina
Griglia da barbecue
Balcone
Accesso a Internet
Esplora la zona
Big Bear Lake, CA
Big Bear Mountain Resort
Place, Big Bear Mountain Resort
2 min a piedi
Bear Mountain Express Lift
Place, Bear Mountain Express Lift
3 min a piedi
Campo da golf Bear Mountain Golf Course
Place, Campo da golf Bear Mountain Golf Course
5 min a piedi
San Bernardino, CA (SBD-San Bernardino Intl.)
Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
72 min in auto
Camere e letti
3 camere (7 posti letto)
Camera 1
1 letto a castello (singolo)
Camera 2
1 letto king
Camera 3
1 letto queen
2 bagni
Bagno 1
WC · Solo doccia
Bagno 2
WC · Solo doccia
Spazi
Terrazza o patio
Cucina
Balcone
Sala da pranzo separata
Sala da pranzo
Informazioni su questa struttura
Black Diamond Lodge: dintorni di Bear Mountain! Spa! Wifi! Visualizzazioni! BBQ! DirecTV! Camera matrimoniale!
Perfetto per una vacanza tutto l'anno! Questa cabina singola livello si trova a soli 5 minuti a piedi dalla Skyline e 2N10 trailheads per escursioni a piedi e in mountain bike, ed è alla base di Bear Mountain Ski Resort per divertimento invernale, lo zoo e campo da golf con vista mozzafiato sulle piste.
Godetevi una partita a biliardino, mentre di chattare con la famiglia e gli amici nella zona soggiorno concetto aperto. La cucina comprende un salotto lavastoviglie, piano cottura a gas, frigorifero di grandi dimensioni in acciaio inox e contro l'isola. Un tavolo da pranzo di registro espansiva e sedie tira fuori l'atmosfera rustica cabina e ha abbastanza posti a sedere per 6 persone. Rilassatevi sul comodo divano e guardare la TV via cavo o un film sul lettore DVD, mentre si riscaldano dopo una giornata sulle piste davanti al camino a legna. Ammirate le viste panoramiche mozzafiato fuori sul grande ponte posteriore mentre si griglia sul barbecue propano o carbone o immergersi nella vasca idromassaggio con vista sulle piste.
Potrete dormire comodamente in una delle tre camere da letto. La spaziosa camera matrimoniale ha un letto matrimoniale, TV con lettore DVD e via cavo e un bagno annesso con doppio lavandino e grande vasca. La seconda camera dispone di un bel letto matrimoniale, mentre la terza camera da letto ha un letto extra su una doppia più completa, camera a castello log solido e TV con NFL pacchetto con lettore DVD. Un ampio bagno completo è situato nella hall, così come una lavatrice e asciugatrice.
Caratteristiche: Cucina completamente attrezzata, completamente arredato, biliardino, vasca idromassaggio, vicino a Bear Mountain, carbone di legna e propano Barbecue, animali domestici, Camino a legna, Internet, TV a schermo piatto (lettore DVD camera letto a castello, nessun cavo), lavastoviglie, Coffee Pot, caricamento frontale lavatrice e asciugatrice, riscaldamento centralizzato, lenzuola e asciugamani.
Nota: Portare sempre con catene da neve in inverno. Strada è piuttosto ripido. Ci sono diverse scale che conducono alla porta d'ingresso.
Questa proprietà è perfetta per gli ospiti che apprezzano la costruzione più recente o case completamente ristrutturato con l'interior design di alta qualità. Godetevi un arredamento piacevole e di lusso, mobili più recenti e attrezzature e apparecchi aggiornati. Importante: caro viaggiatore, ti verrà addebitato un importo di 200 USD nel caso in cui includi un animale domestico nella tua prenotazione come deposito cauzionale rimborsabile per animali domestici.
Aggiungi le date e scopri i prezzi
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Numero di registrazione della struttura VRR-2025-1467
Struttura n. 786802vb
Se cancelli la tua prenotazione, si applicheranno le condizioni di cancellazione dell’host. In base alla normativa dell’UE sui diritti dei consumatori, i servizi di prenotazione di alloggi non sono soggetti al diritto di recesso.
Questa struttura è gestita da un host professionista, che la affitta in ambito commerciale, imprenditoriale o professionale.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Le feste in loco e gli eventi di gruppo sono severamente vietati.
L'host ha indicato la presenza di un rilevatore di monossido di carbonio in struttura.
L'host ha indicato la presenza di un rilevatore di fumo in struttura.
La struttura è dotata di un estintore antincendio e una serratura di sicurezza.
Informazioni sulla zona
Big Bear Lake
Questa baita si trova a Big Bear Lake e vanta una posizione strategica in montagna. The Village e Interlaken Shopping Center sono due tappe fondamentali per gli amanti dello shopping. A livello naturalistico, invece, spiccano Stanfield Marsh Wildlife and Waterfowl Preserve e Eagle Point. Anche Bowling Barn e Osservatorio solare di Big Bear meritano una visita. Qui c'è tutto per divertirsi sulla neve, ad esempio lo sci di fondo e lo snowboard, oppure prova le altre attività all'aperto come lo slittino e le escursioni in motoslitta.
Bear Mountain Express Lift - 3 min a piedi - 0.3 km
Campo da golf Bear Mountain Golf Course - 5 min a piedi - 0.5 km
United States Adaptive Recreation Center - 5 min a piedi - 0.5 km
Big Bear Alpine Zoo - 1 min in auto - 1.5 km
Come spostarsi
San Bernardino, CA (SBD-San Bernardino Intl.) - 78 min. in auto
Ristoranti
Kallans Bar And Grill - 14 min in auto
Bear Mountain Ski Resort - 10 min a piedi
McDonald's - 7 min in auto
Starbucks - 6 min in auto
Circle K - 9 min in auto
Domande frequenti
Gli animali sono accettati presso Black Diamond Lodge: dintorni di Bear Mountain! Spa! Wifi! Visualizzazioni! BBQ! DirecTV! Camera matrimoniale!?
Sì, questa struttura ammette gli animali domestici.
Quanto si spende per soggiornare presso Black Diamond Lodge: dintorni di Bear Mountain! Spa! Wifi! Visualizzazioni! BBQ! DirecTV! Camera matrimoniale!?
A oggi, 4 ago 2026, un soggiorno di 1 notte per 2 adulti presso Black Diamond Lodge: dintorni di Bear Mountain! Spa! Wifi! Visualizzazioni! BBQ! DirecTV! Camera matrimoniale! in data 25 ago 2026 costa almeno 411 €, tasse e oneri inclusi. Questa tariffa si basa sul prezzo per notte più basso trovato nelle ultime 24 ore per un soggiorno nei prossimi 30 giorni. I prezzi potrebbero cambiare. Scegli le tue date per prezzi più precisi.
A che ora si deve eseguire il check-in presso Black Diamond Lodge: dintorni di Bear Mountain! Spa! Wifi! Visualizzazioni! BBQ! DirecTV! Camera matrimoniale!?
Orario di inizio del check-in: 16:00.
A che ora si deve eseguire il check-out presso Black Diamond Lodge: dintorni di Bear Mountain! Spa! Wifi! Visualizzazioni! BBQ! DirecTV! Camera matrimoniale!?
Orario del check-out: 10:00.
Dove si trova Black Diamond Lodge: dintorni di Bear Mountain! Spa! Wifi! Visualizzazioni! BBQ! DirecTV! Camera matrimoniale!?
Con una buona posizione in montagna, questa baita si trova a 10 minuti a piedi da luoghi d'interesse come Big Bear Mountain Resort, Bear Mountain Express Lift e Campo da golf Bear Mountain Golf Course. United States Adaptive Recreation Center e Gold Mine Golf Course si trovano ugualmente a meno di 10 minuti di distanza.
Recensioni
9,2
Meraviglioso
Le recensioni vengono mostrate in ordine cronologico, sono soggette a un processo di moderazione e sono verificate, salvo indicazione contraria.
Valutazione di 10 - Eccellente. 25 su 35 recensioni
10 - Eccellente
25
Valutazione di 8 - Buono. 7 su 35 recensioni
8 - Buono
7
Valutazione di 6 - Soddisfacente. 1 su 35 recensioni
6 - Soddisfacente
1
Valutazione di 4 - Scarso. 2 su 35 recensioni
4 - Scarso
2
Valutazione di 2 - Terribile. 0 su 35 recensioni
2 - Terribile
0
9,2/10
Pulizia
9,6/10
Check-in
9,2/10
Comunicazione
9,8/10
Posizione
9,6/10
Accuratezza dell’annuncio
Recensioni
Recensione verificata
10/10 Eccellente
Richard L.
10 mar 2026
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
We love this place! Nice views and comfortable rooms.
Richard L.
Soggiorno di 3 notti a febbraio 2026
Recensione verificata
10/10 Eccellente
Jessica R.
18 feb 2026
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
This house & location are wonderful! This is our 2nd time renting this house, looking forward to coming back soon.
Jessica R.
Soggiorno di 2 notti a febbraio 2026
Recensione verificata
10/10 Eccellente
Carla T.
18 apr 2026
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Cute cabin in Big Bear! Had a great time with the family during the off season. Nice and quiet. Kids loved the bunk beds. Driveway is difficult to navigate as it runs downhill at an angle, but we were able to do it carefully. Bring towels if you want some for the hot tub as there is only enough for showering but there is a washer dryer to clean them if staying for a while. Lots of games to play and wood burning fireplace was a nice touch. Property management was responsive and helpful. Would come back!
Carla T.
Soggiorno di 5 notti ad aprile 2026
Risposta di VrboOwner, il giorno 31 mag 2026
Thank you so much for the thoughtful review! We’re delighted to hear you and your family had a great time and enjoyed the peaceful off-season atmosphere. It’s wonderful that the kids loved the bunk beds and that you were able to take advantage of the games, wood-burning fireplace, and other amenities.
We appreciate your feedback regarding the driveway and hot tub towels, and we’re glad our property management team was responsive and helpful throughout your stay. Thank you for choosing to stay with us, and we’d love to welcome you back for another Big Bear getaway! 😊🏡🔥✨
Recensione verificata
10/10 Eccellente
Anna V.
17 feb 2026
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
My family had a great time at this cabin. Love the proximity to Bear Mtn. Made it easy to go back and forth to drop off and pick up the skiers. The jacuzzi was hot and ready for us upon arrival. A few recommendations…the king mattress should be replaced as there are 2 well worn spots and a hump between. The faucet fixtures could use an upgrade from the 80s pull/push style valves and no pull out sink faucet. Could also use a few throw blankets to cozy up on the couch. Overall, I would recommend and stay there again.
Anna V.
Soggiorno di 2 notti a febbraio 2026
Recensione verificata
10/10 Eccellente
Rose C.
1 set 2025
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Great home!
Rose C.
Soggiorno di 3 notti ad agosto 2025
Recensione verificata
10/10 Eccellente
Nay H.
7 gen 2026
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Wonderful time at this cute cabin. Home was cozy and clean. The view was amazing. The homes setup makes it ideal for families to spend quality time. My family enjoyed spending time out in the Jacuzzi. Definitely one of my personal favorite things to do. The jacuzzi was nice, clean and has a great view. The rooms are spacious and have cute decor. The kitchen has all essentials needed. We got lucky it snowed during our stay. I would definitely recommend it. I will definitely be staying there again.
Nay H.
Soggiorno di 3 notti a gennaio 2026
Risposta di VrboOwner, il giorno 7 feb 2026
Thank you so much for this wonderful review! We’re thrilled to hear you had such a great time and that the cabin felt cozy, clean, and perfect for your family. It’s lovely to know the setup, spacious rooms, and kitchen made your stay comfortable, and that the jacuzzi (with that view!) was a favorite—especially with the bonus of snow during your visit ❄️✨
We truly appreciate the recommendation and would be absolutely delighted to welcome you back again!
Recensione verificata
4/10 Scarso
Aimee
9 gen 2026
We never got to stay there as the host didn’t inform us or the rental company that there would be no hot tub for our stay until 4 hours before check in. A hot tub with a view was the whole reason we booked black diamond. However, Destination Big Bear made it right and found us another rental right on the lake with a hot tub and view. I applaud Destination Big Bear for their quick and accommodating response and will now only book directly through them.
Aimee
Soggiorno di 3 notti a dicembre 2025
Recensione verificata
10/10 Eccellente
Jen A.
9 ago 2022
Mi è piaciuto: Pulizia, posizione, accuratezza dell’annuncio
Great place to stay
Clean, accurate description, close to the start of Tour de Big Bear. Will definitely stay here again.
Jen A.
Soggiorno di 2 notti ad agosto 2022
Risposta di VrboOwner, il giorno 25 ago 2022
Hello Jen, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Diamond Lodge was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Recensione verificata
10/10 Eccellente
Jessica R.
13 gen 2021
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Family vacation
This cabin was absolutely perfect!
Jessica R.
Soggiorno di 3 notti a dicembre 2020
Risposta di VrboOwner, il giorno 16 gen 2021
Hello Jessica, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Diamond Lodge was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Recensione verificata
10/10 Eccellente
Young T.
23 apr 2025
Mi è piaciuto: Check-in, comunicazione, posizione e accuratezza dell’annuncio
Amazing
Property was located just a 2 minute drive from the bear lifts! Beautiful log cabin
Young T.
Soggiorno di 5 notti a marzo 2025
Recensione verificata
8/10 Buono
Allie K.
19 ago 2021
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Big Bear Lake Vacation spot!!
We had a wonderful stay and the cabin was a great location to all activities. Great place to hike, golf, visit the zoo and close enough to the Marina and restaurants. Definitely recommend!
Allie K.
Soggiorno di 5 notti ad agosto 2021
Risposta di VrboOwner, il giorno 19 mag 2022
Hello Allie, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Dimond Lodge was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Come back again, Destination Big Bear
Recensione verificata
10/10 Eccellente
Jennifer S.
19 mag 2024
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Mountain house
Awesome place! So spacious, clean, and had absolutely everything we could possibly have needed
Jennifer S.
Soggiorno di 2 notti a maggio 2024
Recensione verificata
10/10 Eccellente
Todd B.
13 gen 2022
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Great little cabin
Love the neighborhood for walks with the dogs, proximity to bear mtn skiin is great, and sledding on the side of the house was a blast. Great cabin for a small family to have some fun in the snow
Todd B.
Soggiorno di 3 notti a gennaio 2022
Risposta di VrboOwner, il giorno 28 gen 2022
Thank you for the review, we're so happy to hear that you had a great time with your family! We hope you'll come back and visit again soon! Regards, Destination Big Bear
Recensione verificata
8/10 Buono
Carol
22 giu 2025
Disappointed Jacuzzi dirty and jets don't work! Had 15 hours of no electricity! Overall good!
Carol
Soggiorno di 2 notti a giugno 2025
Recensione verificata
10/10 Eccellente
Richard L.
3 mar 2025
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Great Place!
We really loved this cabin. The layout and view were awesome! The beds were comfortable. Even though it was pet friendly, there was no trace of pet issues (smell, etc.). The only issues were the driveway (short and narrow) and the minimal supplies. Be sure to read the list of supplies provided (very few) and bring everything else (spices, sugar, coffee, paper towels, etc.).
Richard L.
Soggiorno di 4 notti a febbraio 2025
Recensione verificata
10/10 Eccellente
ROCIO G.
15 set 2023
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Nice home
Had a nice stay in this home. Nice and quiet location. Driveway and front entrance was a little on the steep side to get into home, especially with elderly folk. Jacuzzi and some kitchen drawers could be cleaner. Overall good stay.
ROCIO G.
Soggiorno di 3 notti a settembre 2023
Recensione verificata
6/10 Soddisfacente
Victoria M.
4 nov 2021
Mi è piaciuto: Pulizia, posizione, accuratezza dell’annuncio
Nice place
The home was capable of being a 5 star home, yet it could have been cleaner, simpler check in process (had to check in at local office), and customer service was average.
Victoria M.
Soggiorno di 2 notti a ottobre 2021
Risposta di VrboOwner, il giorno 16 mag 2022
Thank you for your feedback Victoria. We're sorry to hear that the house was not to your liking. We are showing there was no communication of this being an issue during your stay. Next time please reach out to us and one of our friendly agents will assist you in resolving your issue. We take customer service seriously around here and have drastically improved our customer service team. The City of Big Bear Lake requires all host and guest to meet face to face or we both will have to pay a fine. We have to abide by the city rules and apologize for the inconvenience. We hope to see you again soon.
Recensione verificata
10/10 Eccellente
Beth R.
10 ott 2023
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Great Cabin in a quiet Moonridge neighborhood!
This cabin is very well maintained and has everything you need! It is located in the hills above Bear Mountain and is walkable to the South Shore hiking trail network. It has great views to the ski slopes! The only downside is that the driveway slopes down from the street at a strange angle and is a bit steep. We were there in the fall so snow/ice was not a concern for us (but could be if you are coming in the winter).
Beth R.
Soggiorno di 3 notti a ottobre 2023
Recensione verificata
8/10 Buono
Rebecca B.
16 giu 2023
Mi è piaciuto: Pulizia, check-in, posizione e accuratezza dell’annuncio
Quiet - Home Away From Home
My family of 5 really enjoyed our stay. Home was just as it's seen in pictures. It felt like home as soon as we stepped inside. The driveway is a little steep. This was a surprise since there was no picture of the driveway. Loved that it was just minutes from town. Very quiet neighborhood. Saw a couple deer in the evening. Definitely will stay again.
Rebecca B.
Soggiorno di 3 notti a giugno 2023
Recensione verificata
8/10 Buono
Melissa C.
23 dic 2024
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Great Stay in this Spacious Cabin
Our family came up to Big Bear to ski and we looked at so many different places. We chose this nice cabin for its proximity to Bear Mountain and enjoyed our 3-night stay. Beds were super comfortable and views of the mountain were fantastic. We loved the neighborhood and nearby hikes. Overall, lots of space and rustic but comfortable furniture in the living room and awesome fireplace made our stay extra special. We noticed there were a few missing supplies like low on toilet paper, no Kleenex or coffee filters but we did buy things at the grocery store. We texted the management company about the low toilet paper and they did bring some for us (very responsive) Great for families and travelers with dogs.
Melissa C.
Soggiorno di 3 notti a dicembre 2024
Recensione verificata
10/10 Eccellente
Debra C.
25 ott 2020
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
GREAT CABIN / GREAT LOCATION !!!
We arrived to a very clean, well-stocked cabin (I am very picky about cleanliness). The view is spectacular! We went in the Fall so that we could experience the leaves changing colors. There was beauty all around us. We walked to the trailhead (5 min walk) and hit the trails. We hiked and biked the single track and took our jeep on the fire road. Everywhere you look is another photo op! We got lots of those! The cabin is homey and beautifully decorated. (It looks just like the pics!) We will definitely be back!! Thank you!!!
Debra C.
Soggiorno di 4 notti a ottobre 2020
Risposta di VrboOwner, il giorno 30 ott 2020
Hello Debra, Thank you for taking the time to write us a review. We are so happy to hear that this property Black Diamond Lodge was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Talk about the views in Big Bear, they are breathtaking. Having a home that is in a good location as well as being clean and cozy sounds like the perfect vacation. Many of our lakefront and mountain accommodations are set aside for visitors who want to enjoy the spectacular scenery. Come back again, Destination Big Bear
Recensione verificata
10/10 Eccellente
jared s.
22 dic 2022
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Great place walking distance to the slopes
The place was great for us. We are a family of four and had a great time skiing each day. We walked with our gear in hand to the slopes. I would suggest getting a locker at Bear Mountain if you intend to go multiple days so you don’t have to lug your stuff back and forth. They were all out for us so we just carried everything.
My only complaint is that the driveway wasn’t as clear as I would have liked and I had to really do a number on the ice on the decline to get my van out. For that reason I only left once to go to the store.
That said, the cabin had everything else we needed.
jared s.
Soggiorno di 3 notti a dicembre 2022
Recensione verificata
4/10 Scarso
Jessica M.
16 feb 2021
Mi è piaciuto: Posizione
Non mi è piaciuto: Pulizia, comunicazione, accuratezza dell’annuncio
Nice but...
(our stay was 2.8.21- 2.10.21) I have never had an issue before with my rentals until this one which is booked through big. bear destinations. I will start with the issues. For check in you have to go their office first before you can go to your rental. I get to our cabin and there is poop bags on the entrance of the cabin. We get inside and the first thing we check to see if it was working was the hot spa and of course it was not. I texted them to let them know and instead of being apologetic they were like" we texted you to let you know." They literally texted me at 8 AM the day of my arrival. The fridge handles were being held by tape, they covered a damaged carpet area with a small rug. I had to re clean dishes because they were still dirty. Funny because they claim to hire cleaning services that work for high end hotels and they claim to re check their work yet they missed all of this?? ....The rug smelled like pee and my dog was smelling everywhere because of it. I have been to other rentals that allow dogs and never has my dog been that interested in the carpet. For the amount of money they ask for and what is actually being cleaned and taken care of, this place is not worth it. When I called them, they tried to blame the people who stayed prior to my stay. I was like oh what a coincidence and then ranted off how the parts to fix the spa come from Texas and who knows where so they can't fix it fast, blah blah blah. Never did they apologize for the inconvenience or anything they just kept trying to cover their backs. Also the kids room only has a dvd player, no cable. The good things: The view is great, check out was easy, foosball table was a hit. They had plates, silverware, glasses, the bare necessities available. Though I have been to other cheaper places that offered a lot more like coffee, shampoo and soap (hint hint Big bear Destination!). Point being this place was a bit disappointing, it will be the first and last time we get a place from Big Bear Destination and hope things get fixed for the people who stay there in the future.
Jessica M.
Soggiorno di 2 notti a febbraio 2021
Risposta di VrboOwner, il giorno 22 feb 2021
Hello Jessica, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. you need to visit our office to verify. You are required to have an ID that matches the name on the booking. Primary renter/tenant is defined as the person reserving and paying for the security deposit/rental fees and is responsible for all guests staying at the property during their stay. They must be present the entire stay and ID is verified to receive key information upon check-in.We are really unhappy to know that you encountered an uneasiness during your stay. If you have informed about the cleanliness, hot-tub & spa and DVD player during your stay we definitely send our maintenance team and provide instant help. We make a note of it and do the needful on an urgent basis. Inconvenience Regretted, As we are the management company for the house this is something that we can and will address once notified to us. This is something that we prioritize, we have a full maintenance staff who will go to the property and fix the issue. Warm Regards, Destination Big Bear
Recensione verificata
8/10 Buono
Michael V.
22 ago 2020
Mi è piaciuto: Check-in, posizione, accuratezza dell’annuncio
Non mi è piaciuto: Comunicazione
Cute, clean, but stuffy !
Found the listing on VRBO and selected dates to stay for approx four nights/five days, check in at 4pm and check out at 10am.
When selecting the cabin and the dates, there was trouble securing the dates selected and had to contact customer service for help/support. Successfully contacted by destination big bear and was able to secure the cabin for the dates selected. Easy process and was able to do everything online after.
Destination big bear allowed me and my party to check in via phone and skip visiting office to pick up any key or codes which was very convenient.
The location of the cabin is moonridge bear mountain? Near the bear mountain resort. The cabin was quiet and tucked away into the mountain. The cabin was cute, looked cozy, and looked big from the street. The parking was distasteful as you have to park in a narrow driveway, not allowing whoever parked first to exit as they please.
Upon entering the cabin, the cabin was open, cozy, and clean. The temperature inside the cabin was stuffy and was irritable. In attempts to cool the cabin down, I lowered the temp on a thermostat inside the cabin, assuming it was an AC thermostat, but didn’t have any luck. The cabin temp read 87° when entering. By the end of the first night it had only dropped to 85°. We had to open all the windows and leave the doors open to attempt to cool the cabin. We were grateful enough to find one box fan inside a closet and used it to bring in cool air that had little to no effect. All ceiling fans remained on for the duration of our stay.
When finally turning in for the night on the first night, a member of my party discovered noticeable stains of an unknown substance within the bed sheets. No other bedding was supplied within the cabin and had to be requested for through destination big bear’s communication line.
The rest of the cabin appeared to be clean and well maintained. The sliding door that opened to the deck was troublesome to work with but was manageable.
The kitchen was fully stocked with equipment to help us cook through our stay.
The restrooms were clean and furnished with necessary towels including hand soap and toilet paper.
The entertainment system was equipped with a hd smart tv that had various options to choose from that included amazon, hbo, netflix , etc but also included published Dvd/movies .
The view from the deck was beautiful. You overlook most of the trees in the area.
Jacuzzi was a plus and was hot!
Michael V.
Soggiorno di 4 notti ad agosto 2020
Risposta di VrboOwner, il giorno 22 feb 2021
Hello Michael, Thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. Happy to know you enjoyed our customer service. We try to make your check-in and check-out process quick and simple as we can. Location is such an important factor in booking a property, glad you booked one in a perfect spot which was near to Bear Mountain resort. The cabin which is nicely located as well as being cozy is perfect for vacations. Sorry for the inconvenience caused to you during parking, We appreciate you mentioning the driveway as our other guests can have an idea about the location. Cleaning is our first priority in each of our cabins. Unfortunately, only 10% of homes in Big Bear have AC. This home just so happens to be one of the homes that do not have it. We do list this in the description of the home. What we do recommend, due to the majority of the homes not having AC, is opening the windows at night, as well as turning on the ceiling fans, and some of the box fans in homes. We apologize that the bedsheets were not changed before your arrival. This is not what we like to hear from our tenants, and not up to our standards. We can fix the issues once notified to us. We keep in mind the much-needed items and furnish our cabins accordingly. Sounds good you enjoyed the amenities of the cabin and were able to enjoy the views of Big Bear from the Deck. A Jacuzzi adds a charter to the cabin. Kind Regards, Destination Big Bear
Recensione verificata
10/10 Eccellente
Justin M.
6 lug 2026
Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio
Loved the cabin! Very clean and cozy with some lovely amenities! Would totally come back!
Justin M.
Soggiorno di 2 notti a giugno 2026
Informazioni sull’host
Host: Destination Big Bear
Lingue parlate:
Inglese, Spagnolo
Host Premium
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