Our group of 6 moms and 6 kids were so excited to spend our Memorial Day weekend on Whidbey Island. I first want to say that this house is really beautiful, has a great layout for large groups, and stunning views. It was well stocked with everything we needed for our stay.
Unfortunately, within just a few hours of our stay the whole house started to smell like the septic system. We immediately called all of the numbers listed in guestbook but nobody ever answered the phone. We tried contacting the owner and the maintenance person all weekend. We sent texts and emails during our stay and two weeks later have still not received a response to our concerns.
We eventually realized that the strongest odor was coming from the bottom floor bedroom. We went down there on our first day to open the windows, turn on the fan, and vacuum all of the dead flies out the room hoping the smell would get better. Sadly, the smell never went away and we ended up closing the door to the room to save the rest of the house from smelling like sewer. Without the use of the stinky room, some of our kids had to sleep on couch cushions on the floor for the whole weekend; an unacceptable situation for the price we paid. I understand that a large beach house can have mechanical issues and I wouldn't be writing a negative review if anyone had made an attempt to address our concerns. I would not recommend staying here due to the lack of response from the owner and maintenance staff.
Additionally, some of the furniture in the house has lived beyond its useful life. Most of the couches and chairs were worn out and sunken in. This was especially frustrating because our children needed the couch cushions to sleep on. The teak patio furniture needs some oil or other care to make it smooth and comfortable to sit on. It was also covered in bird poop.
We loved this area and can't wait to visit again but will never stay at a property listed by this owner again.