Master Bed Gulf View Covered Parking! Free Golf Everyday!

Thank you so much for booking with us and for the great review! We're very happy that you loved the location of our property! We hope you come back to stay with us again soon!

Guest was Awesome,Welcome back anytime. Look forward to see you again.

We are sorry to hear you felt this way about our beautiful condo. We have never received a report like this before, including from yourself. We did receive a message that you weren't feeling well when you arrived, but you never responded when we asked how we could assist you better. It is a shame that we went above and beyond working with you on this reservation, including not getting payment until the day of your arrival. Good luck on your future vacations.

Thank you for booking with us. I'm sorry to hear about the issues you had during your stay. Making payments with us is easy peasy, lemon squeezy. We offer a variety of ways to make your payment, one of which is 100% through VRBO.

I do wish that our staff had handled the AC issue differently but I am happy to report that the AC is now working perfectly. Always a strange thing to see a super negative review surrounded by positive reviews for a condo. We ask guests to report any cleaning issues but received zero from this guest. We even spoke to this guest a few times and never received word of cleaning issues. Better luck in future travels.

We are so glad to hear that you had a great time at this condo! After looking over your information it does appear that you emailed our office prior to your arrival asking about a Pack N Play and we sent you a return email 5 days before your check in with information for a company that you could contact to rent one during your stay. I'm sorry to hear that you contacted the resort instead of reaching out to us so that we could go over that information with you again. I'm also seeing that you requested your late check out your second to last day in the condo and that we responded to you the next day that we were unable to meet your request because the guest coming in after you had already requested an early check in, otherwise we would have gladly allowed you the late check out. In the future I would suggest that if you know you have a later flight to try to make arrangements ahead of time to try to avoid that rushed feeling, as late check out is not a guarantee. We would also been happy to come address the damage done by the previous guest during your stay, however you informed our office that you wanted the repair to be done after your stay. We understand that after seeing the damage you may have had a change of heart, but you never contacted our office to request that we come to fix the molding. We agree that communication is so important and do our best to meet every request we are given, we wish you luck in your future travels.