Before we left, everything had been paid for and the content had been clarified, and the private email addresses had been exchanged for further communication. The landlady had stated that we could also communicate in French. Then the landlady - during our arrival - started to flood us with requests, only in Italian and all questions already processed. On the spot, she had a neighbour check our identity cards, which we had already sent her several times as a scan in various ways. This was still not enough for the landlady and for several days she demanded that we send her private photos of us. And all this while the wifi in the flat was not working - as advertised and paid for by us! It was all very unpleasant, she took away a lot of our joy in and about Rome.