When we got to the place, all we had were the key codes to get into the building. We weren’t told where to find the key to get into our condo. When I messaged JoAnn about where to find the key, she didn’t get back to us until the next day. Luckily we were able to find the key on our own without any direction. When we got into the condo, there was a pair of dirty pants and other clothing left from the previous tenant.
One night, we wanted to grill. We turned the grill on to cook and there was no propane, so we had to use a griddle that we brought from home. When we asked JoAnn to fill the propane, she said it should be full. The grill wouldn’t get over 175 degrees, so it was impossible to make anything on it.
On the last night, someone was making the pull out bed and accidentally broke the fan light cover. We were willing to pay for a replacement light cover, but JoAnn decided to buy a whole new and more expensive fan and took our entire security deposit. She could’ve bought a $20 light cover and returned us the remaining deposit. When we asked her about this, she said that we would have to supply the light cover and mail it to her. This was with 3 days notice, so we didn’t even have enough time to replace it.
Overall, the place was in a great area and close to the beach, but she needs to more accessible, give more information, and treat the tenant better, since we’re paying a lot of money to stay at her place.