コージーアパートメント-ラナークタウンセンター

Thank you for your lovely review. I’m glad you enjoyed your stay. 😊

I’m sorry that you did not have the best experience visiting my property. The property is located between 2 shops as it is a maisonette. The entire street consists of shops and entrance doors. I disagree that the entrance is sketchy as the entrance is private and is shared only with my own 2 properties on the 1st and 2nd floor. There is a spiral staircase leading to each of the properties as per my descriptions of these. It is also located on the Main Street which on occasions can be noisy but it is however centrally located for access to public transport and amenities and we usually receive very positive feedback about the location. I’m sorry that you felt uncomfortable with the gas meter. Gas in Scotland is installed by Scottish Gas Network and as such the meter is owned by them. It’s not uncommon for them to install a meter in the bedroom if this is the easiest access point for the install. I have never had any complaints about the aesthetics of the meter but as you have raised this I will look at the possibility of putting a covering over it. As stated during our conversations I could not agree to refund the entire amount I’m afraid as per our cancellation policy but I was more than happy to refund the cleaning fee since you did not stay at the property. I have asked twice for details to make this payment to you but as yet I have not heard from you.