Majestic Sun 0609A：ミラマー・ビーチに1 BR / 2 BAのコンドミニアム、6名で寝る

It sounds like you have a long history of enjoying Seascape and Miramar Beach, especially the Majestic Sun location with its incredible views. However, it’s unfortunate that the condition of the condo didn’t meet your expectations this time. The issues with cleanliness, maintenance, and outdated furniture must have been disappointing. Despite these setbacks, it’s great to hear that you still had a very enjoyable stay. I will address all of things with Maintenance, thanks for your feedback. ~Angela

Thank you for taking the time to share your feedback. We're very sorry to hear about the issues you encountered during your stay, including the slow-draining tub, leaking bathroom sink, and the unresolved ice maker problem. This is certainly not the experience we want any of our guests to have, and we sincerely apologize for the inconvenience these issues caused. It’s especially disappointing to hear that your expectations weren’t met despite giving our property multiple chances in the past. We truly appreciate your loyalty over the years, and it’s unfortunate to know we’ve fallen short. Your comments have been shared with our maintenance and housekeeping teams to ensure these problems are addressed and not repeated in the future. While we’re sorry to see you go, we respect your decision and wish you all the best in your future stays along the Emerald Coast or 30A. Thank you again for your feedback—it helps us improve.

Seascape does not provide personal use items in condos - as most guests staying for 5-10 days at a time often have many personal items and preferences. Combining this with each owner individually decorates and provides the units supplies, it can make trying to predict what each incoming guest will or will not need much more difficult than a hotel or facilities that offer daily room service and even single nightly stays. We regret that this made the unit feel impersonal to you - however please know that if you contact us directly next time - we can steer you to different styled owners who perhaps provide more of the items you would like.

Dear Tiffany, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced during your time at our property. We regret to hear that the cleanliness of the room did not meet your expectations and that you encountered a musty odor. Please know that your comments have been shared with our housekeeping team for immediate attention to ensure that all areas of our accommodations are thoroughly cleaned and maintained to the highest standards. Additionally, we apologize for any discomfort caused by the air conditioning unit and the shortage of towels. Had we been made aware, we would have been happy to rectify this during your stay. Your comments regarding the maintenance issues and the need for additional supplies have been noted, and we will work diligently to address these concerns to enhance the overall guest experience. We are pleased to hear that you enjoyed the location and the view from our property. Your feedback regarding the setup and amenities of the room is valuable to us as we continually strive to improve and enhance our guests' experiences. Once again, we apologize for any shortcomings you experienced and appreciate your patience and understanding. Should your travels bring you back to this area, we hope to have the opportunity to welcome you back for a much-improved stay. Warm regards, Heather Silva Seascape Management Team