Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The location was not bad. The pool was great. However our unit was dirty. Dust bunnies everywhere (my son is allergic to dust mites so this was pretty miserable), the insides of the cabinets were dirty, the trundle bed had toys on it indicating the linens probably had not been changed, the toilet paper holder was broken, the vacuum was broken so we couldn't even clean it ourselves. The kitchen was not well stocked with cookware (1 sheet pan, no wooden spoons for stirring, etc). And no one man's the front desk which is not convenient. When we emailed customer service regarding getting a vacuum due to the uncleanliness, they responded to email but never actually did anything about it. The elevators also kept breaking down which was not convenient 16 floors up. Overall, I was disappointed and we will not be back to this location