Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Arrived the night before Thanksgiving to meet family. Check in and room smells funny. Track odor to mold growing under sink. Contact maintenance and they move us to a new unit. Room has no toiletries, one single fork, hadn't been cleaned and weird green streaks dripping down walls in bathroom, dirty sheets and furniture. We went and bought our own cleaning supplies and washed all the dirty sheets and towels. Contact maintenance again, they threw a garbage bag on counter while we were out to eat with a few packs of dishwash powder. Our daughter refused to stay in condo so she stayed with a relative in a different property. Finally spoke to a manager on last day of stay, after talking for an hour Joanne was gracious enough to issue a partial refund that amounted to a 3rd of what we paid. We travel extensively and have never experienced the level of filth and disfunction we received here. The only redeeming thing about it was that the manager Joanne did seem to listen, care, and try to make amends, unfortunately a quick relaxing holiday with extended family flown in from new jersey turned into frustration and having to go back and forth to different properties so that we were only apart from our daughter at night and we knew she was safer in a clean environment with family.