We arrived at 9:30 and there were no sheets or towels. It is in the listing it said they were provided. The place was dirty, full of dog hair on the blanket thrown over the bed, cob webs, a lot, in the bathroom and bathroom, huge ants everywhere. It said coin operated washing machine. We contacted the manager and she said it was 12 minutes away! The water smelled so bad of sulfur that it made me sick when I took a shower. The toilet was stained so badly it needed replaced. All of the furnishings looked like they picked them up along the road. The bed was so lumpy and squeaked very time you moved. When I texted her my complaints when my granddaughter and I left she wrote back and said the place is the way it is so that anyone can afford it! What the hell does that mean. I was able to find another apartment that was delightful and well taken care of, presentable furniture and clean. I had to pay $600. The decision she made was to give me back my pet deposit of $50 because I made it clear that I didn’t bring my dog and the cleaning fee of $50. I want all of the money back. We were there Sat night and Sunday leaving Monday at three. I have stayed many places in Maine over the years and never had to leave one of them because so many things were wrong.
Please tell what the next step should be.