2/10 (非常に不満)
Concetta S.
2022 年 10 月 27 日
気になった点 : コミュニケーション、ロケーション、掲載情報の正確さ
House in Avola
My family and I, a total of 8, stayed at House of D'aria, Aug.14-22, 2022. Sadly, the description of the property on the VRBO site is different than what it is actually like in person. There is no continuous water supply to the home and a truck has to deliver the water into a well. It is the responsibility of the traveler to pay for and determine if the water in the well is running low. While we stayed there, we did run low on water, since there were 8 of us taking showers, washing clothes, washing dishes, cooking. etc. The water was ordered but did not arrive until two days later. Image our distress over not knowing if we would have enough water to last until it was delivered? In addition, there is no playground, grill, high chair, garage or travel crib on the property that is listed on the VRBO site. Parking becomes an issue, since the public is allowed to park in the same area that the renter uses. The kitchen table only has seating for 4, therefore we needed to use the outside furniture to accommodate all of us. There are stray cats that roam the property and are constantly meowing for food. It is heart breaking! I tried to communicate with the owner about these misrepresentations, (who does not speak English), but she would not acknowledge any wrong. I would not say these things without truth and evidence, which I have communicated and sent pictures/video to VRBO for review. I hope this review helps future travelers....
Concetta S.
2022 年 8 月に 8 泊滞在
