We booked a home through Vacasa for a week-long stay to celebrate our son's 2nd birthday, but our experience was nothing short of a nightmare. From the moment we stepped inside, it was clear that this property was not maintained to any acceptable standard of cleanliness or comfort.
Cleanliness:
The house was filthy. There were spider webs inside the house, and we constantly saw spiders crawling on the walls. This made us extremely uncomfortable, especially with a toddler in tow. The musty smell inside the house was overpowering and made the environment unbearable to stay in.
Kitchen:
The cookware and dinnerware were another disappointment. They were not clean and were coated with dust, making us question whether they had been used or cleaned in a long time. This was not just inconvenient but also concerning from a health and safety perspective.
Water Quality:
The water had a fishy smell, making it unfit for bathing or cleaning, let alone drinking. This was a major issue as it made daily activities like washing hands, bathing, and cooking impossible without feeling nauseous.
Health Impact:
As a result of these issues, we all ended up feeling sick and had to cut our stay short. We had to urgently book and move to a different location/hotel to ensure our well-being, which added unexpected stress and cost to our trip.
In summary, our stay was highly disappointing and far from what we expected based on the listing. The property was not in a habitable condition, and it completely ruined our plans for a special celebration.