The Woodlands House Estate

Thank you Sarah for your feedback, we will be implementing the additional hand held shower head at the end of the season ,along with more upgrades to the house. So glad you got to enjoy the bath , it is one thing I really miss from living there. It was lovely having you and we hope to see you again.

Thank you for your review , we loved having you all especially Bruce . We look forward to seeing you all again.

We are so glad that you had a fabulous stay. We truly aim to give you a wonderful break as best we can . Thank you so much for your review. We love hearing the children truly enjoying the garden & space. We look forward to seeing you all again. Don’t forget to let us know what else you would like to explore and we will help as much as possible. See you soon .

Thank you so much for your review . We truly appreciate it and so glad you had a great time. We look forward to seeing you all again & The fur babies 🐾.

We are very sorry you felt the property is not to a standard. We are surprised as well as disappointed to receive your review. We have only received 5 star reviews from all other sites . We do not false advertise, it is stated that we only have one bathroom, with an original cast iron bath & rain shower everything has been filled in accurately on the site , so there is no confusion as to what we offer , we are sorry if you missed that information. All our images are accurate and show the house and grounds. The original slate tiles on the side of the house, there are a few missing and we are struggling to get original matching. The whole house is newly rendered otherwise . The singular piece of corrugated iron sheet is our neighbours coming up the drive , this is to stop their dogs and out of our control. As you are aware our drive is over 120 meters long before you get to the house. It is a stoned level driveway, with hedging on both sides . All fencing at our property and gates are new and installed in the last year. All the bedrooms upstairs are newly carpeted and painted and all new beds and furnishings, we have invested in higher quality beds and furnishings for our guests . All upstairs are newly installed double glazed sash style windows to keep with the original age of the house . We were not aware of a light not working in the fridge and will fix that immediately. We have supplied trays and baking dishes and multiple other items in the kitchen . These are also all new as well as all the electrical items for example kettle , microwave, rice cooker 2 different coffee machines. In regards to a dirty oven, I disagree as it is cleaned with oven cleaner in and out after each guest. From your comments we will be replacing it with a new oven, even though the one there is only 5 years old . In regards to a welcome book, we removed due to covid as advised by the industry. We do supply flyers that are replaced after each guest of places to go etc. in the area. We are available to our guest for recommendations as each family is different for hobbies and interests. I do and did request in communication prior to arrival of anything you as our guest would like to do or how I can assist. Again we are disappointed and surprised from your review as this is the first that we have received that has not been great . We acknowledge and have taken your comments on board and will address the couple of items as mentioned. Thank you for your feedback.

Thank you so much for your lovely review . We truly love that you had a fabulous time. We look forward to seeing you all again, I will let you know when the hot tub iand the additional animals have arrived 😊.Please thank the children for the help with the goats., they love lots of attention especially little fern.

Hello , It was lovely having met you all. We would love to see you again. Thank you for been such great guests.