4/10 (不満)
Sue H.
2024年4月27日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション
Perfect location but dirty and dusty
The villa is perfectly located a 15 min walk to centre of Old Albuferia. Pool was a nice temperature but hadn’t been cleaned prior to our arrival green algae on tiles. Pool man came day 3 to clean. Wardrobes and draws had to be cleaned before we could put clothes in and the floor was dirty and dusty. Dining table chairs hadn’t been cleaned in months thick with dust. Kitchen was clean apart from the floor and all the floors throughout the villa hadn’t been cleaned. Smelt very damp and old upon arrival and the bedding blankets and bed spreads old and smelly. The villa is owned by an elderly couple and you could definitely see this in the dated decor and furniture. Outside we had to clean the sunbeds and BBQ before we could use them ! This villa with a little updating and a damn good clean could be fabulous such a shame the agents didn’t care or help with any of our issues just sent a cleaner to see the dirt but didn’t actually clean it !
I have photos of all issues if anyone needs to see them. Wouldn’t have minded the price if it had been clean and fresh but definitely not worth what we paid.
Sue H.
2024 年 4 月に 7 泊滞在
