My family of 4 had a great vacation and met some really nice local people. Chris the owner was good to deal with and provided lots of information. The weather was perfect during our stay, and we always felt safe. The condo and the area are great for people looking to relax, but with having two teenagers you may need to make several trips in to Puerto Vallarta to keep things interesting for them. This can be expensive. Bus rides in are pretty cheap, but it takes a solid 1.5 hrs one way. We would cab it back which after a while started to add up. If you are looking for night life you'll probably find Punta De Mita too far out. The town was relatively quiet by 10pm, but there are a lot of roosters in the area, so good luck sleeping with the windows open. The nearby beach was pretty rocky, but if you walk for a while you'll find some sandy areas. Also expect a lot of peddlers, most of which were pretty nice and not pushy (everyone has to make a living). The pool area was clean and the water perfect. Needs more chairs. The property management staff were all very nice. I couldn't quite give a 5 star rating because of a few issues. The security guard didn't have our names when we arrived which caused a few anxious moments. The cleaning staff had our condo ready early for us which was appreciated and the condo made a good first impression. The unit is tastefully decorated, was clean and pretty spacious. The unit could probably stand a little TLC in a few areas, but nothing major. The phone and bedroom TV wasn't working and when I asked the cleaning staff to fix it, they got the phone working, but couldn't fix the TV and actually knocked out the living room TV, but the WiFi worked well so we at least had Netflix. The unit has most things you'll need and when I realized we were down a beach towel and needed another bar soap both were quickly added. Daily freshening of the unit was included and done nicely, but my biggest gripe was that after 7 days we were supposed to receive a more thorough cleaning ( fresh towels and sheets), but we had the same towels and sheets our whole stay. I left notes in Spanish (as best I could) asking for new ones, but never got any. Varo the maid was pleasant, but only knows Spanish so communicating was tough. I learned a few common phrases before coming, but it would probably help English speaking renters if she brushed up a little on some English phrases. Gripes aside it was still a great experience and I'm not sorry we came.