We are generally positive reviewers and don’t like to share negative experiences publicly, that being said we’ll start positively.The property is well located, many cafes, shops, pub and other things walking distance.3 generous sized bedrooms and a compact living/kitchen area.We visited during a heatwave in London and although the owners provided some fans the property was unbearable hot, mostly above 30 degrees 24/7 in all rooms making it totally inhabitable for us and our young family.The windows were not secure so we couldn’t open them and safety in London is always a concern.With all the above in mind we had to check out the property 3 days earlier than planned and find alternative accommodation, despite many conversations with the owner he refused to refund the remaining nights despite the property being inhabitable.Leaving us paying for 2 properties in London, one of which we were no longer staying. Expensive to say the least! During a holiday you expect to be able to relax, unwind, enjoy and sleep and we were unable to do any of these during the 4 days we ended up staying here.The owner seemed to have no empathy or respect for us and our family and chose money and greed instead.