My family has rented 15 properties through VRBO in Florida, Rhode Island, Vermont, California, South Carolina, Washington, Mexico and the Caribbean. I can say without reservation that while we've never had a bad VRBO experience, this was our best experience. The home is exceptional: A great location a block from a wonderful beach; a professionally decorated and yet comfortable home, and an impecable presentation of spotless maintenance. The pictures on VRBO really do not do it justice. Every detail is done well, and the location was perfect for a beach vacation without being directly on the beach. The house is also great for an extended family, as there are 3 bedrooms upstairs and 2 downstairs. We have 3 children and nanny, and never felt crowded in the least.
Beyond the physical attributes of the house, Robert made the entire experience fantastic. He is a dilligent and prompt communicator, and always made himself available for any question we had before, during and after our stay. Our return trip was disrupted by huricane Irene. Without hestiation Robert immediately offered to extend our stay, thus taking a potentially horrible situation and making it an extended vacation. Robert was also very thoughtful in his suggestions for dining, entertainment, local culture, and sporting events. It was as though we had a concierge.
My entire family fell in love with the Isle of Palms/Charleston area, and we will no doubt be back, and no doubt stay at 8 31st Avenue. We couldn't have asked for a better experience.