The location was good, the place was clean and had all the amenities with laundry facilities, cookware and dishes, etc. Communication was good. When the wifi stopped working, we let them know, they got someone out to take a look, and they did try to fix it. But the problem persisted with every new network they gave us. I communicated with them that it's important that the internet works, as I needed to do a little work while there (11 nights). After several days, when it was inevitable that it would not work (sometimes it would work temporarily, sometimes even the weather app wouldn't open), I had to purchase additional data to hotspot off my phone. I asked if there would be any compensation for this, and they side-stepped the question a couple of times until they just said sorry and nothing else. It's a shame because until then, it would have had a wonderful place. I wasn't expecting much, just a small discount as a gesture. I guess that's the difference when these places are owned by nameless companies rather than people.