I received an email with check in instructions etc.. and it said an additional parking pass could be purchased. But they wouldn’t allow us to purchase one. So, we had a condo for 8 and all 8 of us could not fit in 1 vehicle. There is nowhere nearby to park so my only option was to park over 10 minutes away at Luna beach office like they offered so I was without a vehicle which was very inconvenient us trying to fit in one or go in one to bring to my vehicle. The condo was very outdated and dirty feeling. One bathroom had tile on the floor that didn’t meet up with the bathtub so there was about 3 inches of a gap and you could see the old floor underneath. The washer and dryer was super loud and very dingy and had mold all around the tank that was right next to it and it was dripping water. The lights stopped working. But that was just a flip of the breaker. One of the toilets wasn’t working properly. Some of the dishes were dirty. We had to wash before we used them. I guess the people that stayed previously just didn’t do a great job of washing them because we are responsible for doing all that before we leave. The pictures on the site are taken very well because the actual condo is not as great as the pics. I wouldn’t recommend.
Jessica H.
2024 年 8 月に 3 泊滞在
8/10 (良い)
Amanda M.
2024 年 7 月 3 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Short Little Getaway
We arrived to the condo. The agency gave us the wrong code in our email so we had to wait for a response of the right code. Our condo was nice. Several outlets didn't work but were able to use the ones that did. Oven worked quickly, diahwasher worked well, bathrooms were clean, washer and dryer worked but showed signs of misuse by other renters. Stackable units wash smaller loads only. All in all a very nice stay. The hiccup for us was rhe wrong code in the email but that was fixed in 20 minutes after the arrival.
Amanda M.
2024 年 6 月に 4 泊滞在
10/10 (非常に良い)
Caroline H.
2024 年 6 月 1 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
hangout fest trip!
we loved this place!! So clean and close to the festival! Would definitely book this place again!
Caroline H.
2024 年 5 月に 3 泊滞在
8/10 (良い)
Kristin H.
2024 年 4 月 11 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location, needs a bit of a level-up IMO
Can’t beat this location on the beach plus proximity to shopping and restaurants and even just a short drive to Orange Beach. Updated kitchen and master shower were very nice. NO CARPET - nothing but tile! Hooray! - which is a must for me in a beachfront location. This was our third year in Gulf Shores and third unit in Island Sunrise. Loved the oceanfront unit and waking up to a view of the surf and sand.
My number one complaint was no towel hooks anywhere! As a family of six we struggled with beach towels and bath towels and wet swimsuits the entire trip. No hooks even on bathroom doors - just a small towel bar above both toilets and no additional hanging space ANYWHERE.
The paint was chipping in many places which gives an unclean “appearance” even though I did feel the place was clean overall. There were a few pieces of furniture that needed some minor repairs or TLC.
Kristin H.
2024 年 3 月に 7 泊滞在
4/10 (不満)
宿泊されたお客様
2023 年 10 月 10 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Not Desirable
Listed as recently renovated…. Not true.
Renovation of the entire property was underway during our stay. Pool was closed. Construction started at 7 am daily. Mold in the master bathroom. Bunk bed in second bedroom not safe. Very poor and untimely communication from property management team.
宿泊されたお客様
2023 年 10 月に 7 泊滞在
10/10 (非常に良い)
Reyna P.
2023 年 9 月 5 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Family Vacay
The place was great. Very clean. Great view of the beach. 🙂
Reyna P.
2023 年 8 月に 4 泊滞在
6/10 (普通)
Jessica B.
2023 年 8 月 15 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Beautiful view that’s about it…
I wouldn’t stay here again. First thing that went wrong was, when entering the property the parking pass is supposed to be left on the counter for you. Ours was not, which would be no big deal if I didn’t feel like I had to jump through hoops to get an actual phone number I could call and tell them the issue. I had to call VRBO who looking up the property number and give me a number to call. I called and talked to a lady who worked for Luna Properties. They did get it resolved right away. Basically the housekeeper forget to leave it, so they had to call and have the housekeeper drop it off. Not that big of a deal just not something I wanted to do.
Second:
Family of five so after a day we had run out of toilet paper. We also used the one garbage bag that was there and realized there were not garbage bags in the property nor extra rolls of toilet paper. I found this odd because most other VRBO properties I have stayed at in the past had these things. So I called the people who manage the property and inquired about the toilet paper and garbage bags. It is the way the lady spoke to me on the phone that sealed the deal with never staying here again, she said, “I don’t know if you know, but this is not a hotel. You rented a property, those essentials are the guests job to provide.” I was taken aback by how rude she was. A simple I’m sorry, but you’ll have to provide those things would have been better. Truly put a damper on the trip. Oh and the dishwasher was not working.
Jessica B.
2023 年 8 月に 5 泊滞在
10/10 (非常に良い)
julie m.
2023 年 6 月 20 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Home away from home
Awesome condo. Cant get any better than this. Your right on the beach, have a nice pool, place to grill and the balcony was a great place to ppl watch and listen to the waves. Will definetly stay here again
julie m.
2023 年 6 月に 8 泊滞在
10/10 (非常に良い)
Kari N.、Platte City, Mo
2023 年 6 月 3 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Location
We loved the location of the condo and the beach access. The condo was clean and had a great view.
Kari N.
2023 年 5 月に 6 泊滞在
8/10 (良い)
Peggy P.
2023 年 4 月 5 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Good
Everything was wonderful, except bathroom shower curtain was dirty and moldy
Peggy P.
2023 年 4 月に 3 泊滞在
10/10 (非常に良い)
Elmer M.
2023 年 4 月 1 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Stay was good. Would rent again
Was right on the beach, with view
Elmer M.
2023 年 3 月に 13 泊滞在
8/10 (良い)
Nicole S.
2022 年 8 月 13 日
良かった点 : チェックイン、コミュニケーション、ロケーション
Beautiful View
The location was great and the view was amazing. Being right on the beach was perfect. The condo itself i would say is ok. The building itself appears a little worn or unkept. Inside the unit was clean and functional. There were a couple spots that looked like an unfinished remodel project and some torn up beach gear left in the corner of the balcony. I was not expecting to see those things but at the same time none of it was affecting my stay. When i saw the view of the beach I didn't pay any attention to the messy corner. Ultimately we had a good vacation and did jot experiance any inconveniences with our condo. So yes, i would stay again.
Nicole S.
2022 年 8 月に 5 泊滞在
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
6/10 (普通)
Bryan B.
2022 年 8 月 9 日
August 2022 Stay
Great location w/ a nice beach. Pics didn’t reflect but renovations are being made. New paint, which looks like it needs touch ups. New white cabinets, appliances, granite (or marble) countertops updates the kitchen. No backsplash, which would’ve completed the look but it’s a process. New couch/recliners aren’t comfortable already worn. Kids & accidents happen, then some renters don’t take care of other’s property . Beds/pillows were comfy. Tight fit but manageable for four. It’s an older condo w/ typical design flaws (doors/lights) but nothing terrible. Resolving old/new color scheme and decor/bedding will make it more homey. Big Negative- mbr dresser only fits in closet, so little closet/can’t open most drawers. More ppl/more money but rm is too small for king. 2br- drawers are broken. It’s nice to comfortably unpack for a wk long stay. Pool is located in parking lot but clean. Small windows/door obstructs views. Nice balcony. Pros-Luna Beach, as always, was quick to address any issues. The value fits price
Bryan B.
8/10 (良い)
Lacey P.
2022 年 7 月 18 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location!
This property was nice for an older condo. When we checked in the room still had some sand and clothes left behind but other than that it was nice. The washer and dryer didn’t work properly but we made the best of it. The location was perfect! Shops and restaurants close by and the elevators were quick. Over all very nice experience.
Lacey P.
2022 年 7 月に 5 泊滞在
この口コミは信頼できる提携サイトから取得されており、内容は検証されていません。
8/10 (良い)
Gary T.
2022 年 7 月 11 日
July 2022 Stay
would rent again but dryer needs fixed couldn't dry our clothes.
Gary T.
2022 年 7 月に 3 泊滞在
8/10 (良い)
Scott G.
2022 年 6 月 29 日
良かった点 : 清潔度、チェックイン、ロケーション
Island Sunrise Vacation
The whole experience was good from start to finish. The management made sure we knew everything about checking in and leaving. They left no stones unturned.
Scott G.
2022 年 6 月に 6 泊滞在
8/10 (良い)
Debbie W.
2022 年 6 月 5 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Summer vacation
Enjoyed our week
Debbie W.
2022 年 5 月に 7 泊滞在
8/10 (良い)
Tiffany B P.
2022 年 4 月 10 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Pleasant stay
Good location
Beautiful view
Tiffany B P.
2022 年 4 月に 3 泊滞在
6/10 (普通)
carie m.
2021 年 9 月 7 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Excellent location but unit is way past needing updating regarding cleanliness and safety.
Furniture very soiled. Bed falling apart. Electrical issues. Excellent location.
carie m.
2021 年 9 月に 3 泊滞在
10/10 (非常に良い)
Ed E.
2021 年 8 月 1 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Summer Vacation
We really enjoyed our condo. Loved that it was right on the beach and close to everything. There was plenty of room. Everyone was friendly and helpful. We had a great time and would plan to stay here again.
Ed E.
2021 年 7 月に 5 泊滞在
8/10 (良い)
Brandy H.
2021 年 7 月 18 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice place to stay.
Everything was great. Owner was quick to respond to questions ect.
Brandy H.
2021 年 7 月に 6 泊滞在
10/10 (非常に良い)
Charli C.
2021 年 7 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
To compact for 8 adults
Condo was not ideal for 8 adults not much room for that many people. It would have been nice if one of the bathrooms was in the commons area of the condo. The view of the ocean was perfect.