Marchmont 4 Bedroom Apartment - Edinburgh

Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you enjoyed the living space and bedrooms. We note your comments regarding the kitchen equipment. The property is provided with a private kitchen and essential cookware for guest use; however, we understand that the requirements of larger groups can vary, particularly when preparing meals for multiple people at the same time. We also note your comments regarding the follow-up to your enquiry during your stay. We always aim to assist guests as promptly as possible and appreciate you bringing this to our attention. The property listing and guidebook provide details of the facilities and amenities available at the apartment, and we encourage guests to review these carefully before booking to ensure the accommodation is suitable for their needs and planned use. We value all guest feedback and will take your comments into consideration as part of our ongoing review of the property and guest experience. Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future. Best regards, mySTAYINN Team

Thank you for taking the time to write such a detailed review of your stay at our property. We are delighted to hear that you enjoyed the excellent location, the comfort of the accommodation, and the convenience of the nearby cafés, restaurants, pubs, and shops. We’re especially pleased to know that you found the property spacious, clean, well-equipped, and that the beds and overall comfort helped make your stay enjoyable. We also appreciate your kind words regarding our team’s responsiveness and support. Thank you as well for sharing your constructive feedback. We truly value your comments, as they help us improve our guests’ experiences. We have taken note of your feedback regarding the bedding options, hair dryer, fan, and the condition of the building entrance and communal areas. We will review these points with the relevant team members to see where improvements can be made. Regarding the parking information, we appreciate your comments and understand that navigating street parking and parking apps can sometimes be challenging, especially for international visitors. We will continue to look for ways to make this information clearer for future guests. Thank you again for choosing to stay with us. We are thrilled that you had a fantastic time overall and that we met your expectations. We would love to welcome you back, and we will do our best to make your next visit even more enjoyable. Please do not hesitate to reach out to us if there is anything we can do to make your future stay more memorable. Thank you again, and we hope to see you soon. Best regards, mySTAYINN Team

Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologise for any inconvenience or disruption you experienced during your stay. We understand there were some issues, and we appreciate your patience and cooperation while we worked to resolve them. We are pleased that our team was able to assist and arrange for an engineer to attend and address the problem. At mySTAYINN, we always strive to provide our guests with the best possible experience, and we take all feedback seriously as it helps us improve our services. We are grateful that you chose to stay with us and hope to have the opportunity to welcome you back in the future for a smoother and more enjoyable experience. Please do not hesitate to contact us directly if there is anything we can do to make your next stay more comfortable. Thank you again for your understanding and for bringing this matter to our attention. Best regards, mySTAYINN Team

Thank you for taking the time to write a review of your stay. We are delighted to hear that you had such a positive experience. We also sincerely appreciate your thoughtful suggestions regarding additional kitchen essentials, such as salt, pepper, paper towels or napkins, and extra hand and kitchen towels for longer stays. We currently provide tea, coffee, sugar, dish soap, dishwasher tablets, laundry detergent, sponges, shampoo, conditioner, body wash, hand wash, and toilet rolls as part of our standard amenities. Had we been made aware of your needs during your stay, we would have been more than happy to see how we could assist or provide additional supplies where possible. Nevertheless, your feedback is greatly appreciated. It was a pleasure to host you, and we truly appreciate your kind words and valuable feedback. We would love to welcome you back to our Marchmont apartment on your next visit to Edinburgh and make your next stay even more enjoyable. Thank you again for choosing to stay with us. We hope to see you again soon! Best regards, mySTAYINN Team