Overall rating of the room 10/10. We enjoyed our stay!
Felicia E.
2025 年 6 月に 7 泊滞在
10/10 (非常に良い)
Laura S.
2025 年 6 月 21 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Wonderful stay
Wonderful property! Great for family vacations, both adults and children had plenty to do the entire week!
Laura S.
2025 年 6 月に 7 泊滞在
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10/10 (非常に良い)
Lynn G.
2025 年 6 月 9 日
Phoenix week in Orange Beach
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Condo was lovely and clean. It’s in a great location with no direct sun on the balcony mornings or evenings.
Lynn G.
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10/10 (非常に良い)
2025 年 4 月 25 日
Beautiful room
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great place to stay & fun vacation with our son and grandkids. The condo was clean & up to date. Will definitely be back!
10/10 (非常に良い)
Tammy W.
2024 年 10 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Book it!
Had a wonderful stay at this beautiful condo. It was very clean and nicely decorated. The beds were comfortable. The view was magnificent! There was plenty of room for our party of 9. An all around grest place for your next vacation!
Tammy W.
2024 年 10 月に 4 泊滞在
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6/10 (普通)
A guest from ,
2025 年 7 月 22 日
Relaxing but in need of refreshing
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We enjoyed the amenities of Phoenix West but was very disappointed in the cleanliness of the furniture and outdoor furniture, the pots/pans and the mattresses especially in the master. Paying a premium price for the week should mean that you are getting premium furniture. The couch is blue but stained significantly in places that you can see it is turning brown. Same for the chairs in the living room. The beds were beyond uncomfortable. The cookware was almost unusable. One pan is so uneven that you have to hold it the whole time you cook and everything sticks in the others. The outdoor furniture is dirty/stained and the table is flaking off everywhere. I am not one to complain but given what I paid, I expected more top of the line than mediocre. I have stayed in cheaper Phoenix and had a much better experience with quality for the cost. *I would recommend Phoenix West to friends but suggest a different condo.
A guest from ,
10/10 (非常に良い)
Gina J.
2024 年 6 月 16 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Phoenix West Condo
Had a great time at this Phoenix West Condo with my extended family of 10. Condo was as advertised and recommend this property for a fun vacation with children in Orange Beach
Gina J.
2024 年 6 月に 7 泊滞在
8/10 (良い)
Brittany k.
2025 年 3 月 19 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location, nice unit, some minor issues/cleanliness
The location is fantastic. Perfect spot for younger kids/adults. The property has an indoor pool, indoor hot tubs, workout room & sauna. It also boosts an outdoor pool, lazy river, slide & access to the beach. Very well kept up on all areas! This specific unit is nice, but could use some updates. The grout in all the floors was dark dark brown, almost as if it hadn’t been cleaned or sealed. The curtains in the main living area are stained in multiple areas. Splattered stains of red and brown. The rug has multiple stains on it as well. Just a few upkeep issues. But overall we enjoyed our stay here and it suited all 9 of us well.
Brittany k.
2025 年 3 月に 5 泊滞在
10/10 (非常に良い)
Brittany W.
2024 年 1 月 1 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great place to enjoy the beach
Everything was clean when we arrived, the beds were soft and comfortable, great location on the beach, just all around we were impressed and loved the condo. Would love to come back again.
Brittany W.
2023 年 12 月に 6 泊滞在
10/10 (非常に良い)
Belinda B.
2024 年 3 月 16 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great place to stay
This was our first trip to Orange Beach and it did not disappoint. The property was nice and the condo was as nice as it is in the pictures. We highly recommend!
Belinda B.
2024 年 3 月に 7 泊滞在
10/10 (非常に良い)
Dianna T.
2023 年 10 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Enjoying the Ocean
This was a very nice property as it was clean, the furniture indoors and outdoors was very comfortable, the kitchen had all the basic utensils and pots and pans to make a meal, and the beds were comfortable. It was a great location to sit on the porch and enjoy the ocean sounds and breeze.
Dianna T.
2023 年 10 月に 7 泊滞在
10/10 (非常に良い)
Dulcey S.
2024 年 9 月 16 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Stay of a lifetime!
This stay was amazing! The condo was clean and beautiful. We felt like royalty for the week. The condo has a lazy river, outdoor pools, outdoor slide, and indoor pool and jacuzzi. Also, if you’re into tennis/pickleball, they have courts for that on floor 9 - the same floor as this unit. I would recommend this location a million times. No doubt that we will be back!
Dulcey S.
2024 年 9 月に 6 泊滞在
8/10 (良い)
Elizabeth H.
2023 年 8 月 27 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : チェックイン
Loved it!
We loved our stay at this unit! Our only complaint is that check in is a nightmare if other people are coming who aren’t in the same car as you. Also the pool and Lazy River all close at 11:00.
Elizabeth H.
2023 年 8 月に 3 泊滞在
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10/10 (非常に良い)
Mark W.
2022 年 10 月 4 日
Our semi-annual trip
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Only issues we had was the toilet in the master never stopped running and the pool is too small for a resort of this size.
Mark W.
8/10 (良い)
Matthew J.
2023 年 4 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Almost perfect
Enjoyable stay. Unit was as described. Clean and neat. Easy check in and out. Weak Wi-fi makes doing any kind of work in the room very difficult. That is the only detail that could have been better. Overall, a nice vacation.
Matthew J.
2023 年 4 月に 5 泊滞在
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6/10 (普通)
sandra b.
2025 年 7 月 15 日
Difficult check-in
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The condo was spacious and we loved the lazy river and hot tubs. Unfortunately, we had a rocky start to our vacation rental. After spending 9 hours in the car and heavy traffic for the last 50 miles, we arrived at the property at 6:30 pm and no one was manning the guard station. It was open but the guard was not there. We entered the parking garage and went to the front desk where we waited for 30 minutes. We knocked on the office door and finally called Phoenix West office. We were told that the staff leaves at 6 and we had to go to Phoenix III to get our wrist bands and parking passes. We got back in the car and drove over. There was a line of six people. When we got to the representative, she was extremely rude. She said she was managing 14 properties and Phoenix West was not one of them. She said that we should have booked with BrettRobinson. She said the Phoenix West folks were there until 9:30. We got back into our car and went back to Phoenix West. The guard was back at his post and the front desk lady was back The guard apologized for not being there. The front desk lady did not. She gave us our parking passes and wrist bands. We told her that our TV in one of the guest rooms was not working. She said that she couldn’t help us since we didn’t book with Brett Robinson. She said we should not have booked directly with Phoenix West. Obviously not a good start to the trip. We never called about the TV. I would recommend that the pots and pans be updated in the unit.
sandra b.
4/10 (不満)
Cary A.
2022 年 8 月 11 日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : 清潔度
Vacay 2022
Very disappointed in the cleanliness of the condo. Floors were sandy, some beds were gritty, and the master bed had no linens on it. Also the silverware and dishes were dirty.
Cary A.
2022 年 7 月に 7 泊滞在
8/10 (良い)
Lisa B.
2023 年 6 月 21 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度
Convenient, lazy river and slide are great!
We were in room 902. It was decorated very nice with the exception of a few broken arrangements that need to be replaced. On first glance it looks nice. The main issue is it needs a deep clean! The floors are all tile and the grout is dark brown, almost black due to ground in dirt. I refused to even walk (barefooted) on the bathroom floors because I felt they were unsanitary to step on. The curtains hanging over the sliding back doors had either stains or mildew streaks. It is such a nice place to stay to be so unkept.
As far as the area it’s convenient to many restaurants! The water slide and lazy river are absolutely great to have onsite! Our 2 year old grandson loved it. It’s a good place to stay due to conveniences and fun amenities.
In the bedrooms, the cable boxes are shoved behind the tv because there is not a shelf to place then on. This wasn’t an issue for me but our adult children were not happy that the tv’s were not accessible.
Also, three different times the fire alarm went off and we couldn’t figure out why except there was a shower in use and maybe from the steam? There was nothing on in the kitchen when it happened. It scared our 2 year old grand and was so random.
We will only stay here again if assured it has been deep cleaned.
Lisa B.
2023 年 6 月に 7 泊滞在
10/10 (非常に良い)
Alicia P.
2025 年 8 月 13 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The property was everything it said it was! It felt just like home and it had all amenities needed to feel like a home. It had adequate space and very comfortable.
Alicia P.
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Harvey G.
2024 年 12 月 22 日
Harvey G.
2024 年 11 月に 5 泊滞在
8/10 (良い)
Adam L.
2024 年 11 月 20 日
Adam L.
2024 年 10 月に 9 泊滞在
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10/10 (非常に良い)
Jim A.
2024 年 11 月 11 日
Phoenix West 902
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Rental was exactly how it was described. 3 bedrooms 4 baths.
Jim A.
8/10 (良い)
Janie M.
2024 年 11 月 1 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great stay
Janie M.
2024 年 10 月に 6 泊滞在
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10/10 (非常に良い)
Carol R.
2024 年 9 月 11 日
Phoenix west 902
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Nice condo. Convenient to shopping and restaurants!