The property was great. The location was fantastic, secure and provided easy access into town. The property itself was stocked with 2 bath towels, one hand towel and two wash cloths per bathroom. In the kitchen, there were dishes, a coffee pot, one frying pan, one boiling pan and a filtered water dispenser (at sink). There is a fridge, dishwasher, washing machine and dryer. The beds are comfortable and the balcony is ample sized. The master bed has a ceiling fan; the second bedroom the fan was broken but a stand up fan was provided as an alternative.
The property manager wasn’t that helpful. When I made the reservation, I asked a few initial questions: does the property have access to kayaks or paddle boards (for example). They redirected me to contact the front desk of the building. The fact that they are available but only if being a paid rental I would have expected the property manager to be aware of. Another weird thing is that they sent me check in instructions from an email address that I flagged as Spam when it first came through. Why would I look for communications from “RVP” when I was booking through VRBO direct? Because of this, we failed to bring some necessary items, (beach towels) and ended up standing outside of the unit for about 45 minutes before we could track down the property manager. I expected communications through VRBO, especially since I’m paying a fees for the confidence and convenience of a single point of communication. Once I got ahold of the property manager (the 52# in VRBO reservation doesn’t connect to anything), they were helpful in getting me the information I needed.