We had a group of 12 and this house was perfect. Lots of room to spread out. The kitchen was well stocked and have everything we needed. Location was great and close to the beach. Would recommend.
Jennifer L.
2023 年 11 月に 7 泊滞在
6/10 (普通)
matthew m.
2024 年 4 月 7 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : 清潔度、コミュニケーション
Pool and hot tub were not clean
Instructions for how to input code - turning handle in a very specific order - not provided.
Pool floor was covered in sand and not heated.
Hot tub was extremely dirty- completely green!
After contacting an out of country representative every half hour for the first day of the stay with no assistance, housekeeping called the following morning unaware of the issue. Very few towels had been provided for a very large party of guests. Shortly after verbalizing the complaint to housekeeping, a pool maintenance technician came and cleaned/repaired the heating pump. It took him most of the day.
matthew m.
2024 年 3 月に 7 泊滞在
6/10 (普通)
Carrie H.
2022 年 4 月 24 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション
Paid for pool heat that never worked, dryers are old and take awhile. Hot water didn’t last for ever
We liked the house, could use updating. The hot water didn’t last so when you see the jetted tub don’t get excited. Not enough hot water to use it. Pool heater apparently was broken. Messaged a couple of times and we never ended up with pool heat. It also had a leak and we were told to keep filling up with the hose. We are being ignored when I asked a few times about a refund for the pool. The dryers are old and took several times to run to complete a drying cycle. The pool thing upset me as the ocean is too cold to swim in. We couldn’t sit around the pool to enjoy because it was a waste. Wish we could do a vacation do over as I would probably pick a different house. Also note it’s a lot of stairs for older folks
Carrie H.
2022 年 4 月に 7 泊滞在
オーナーについて
オーナー : Surf or Sound Realty
Surf or Sound Realty is a premier property management and real estate sales company located on Hatteras Island, North Carolina. Since 1978, we have grown to manage nearly 600 vacation homes, welcoming more than 100,000 guests and 12,000 reservations annually.
Our locally owned and operated company has taken care of Hatteras Island vacation rental homeowners and vacationers for over 45 years. Throughout our journey, we have accumulated decades of experience in managing homes exclusively on Hatteras Island. Our commitment to excellence and personalized services has made us a trusted name in the industry.