We loved Saida Towers! Our condo was wonderful! Tastefully decorated and provided lots of fun beach equipment to use rather than having to bring our own. The customer service was outstanding and promptly responded to all our needs. We plan to make this our annual Summer tradition ❤️
Yvette L.
2022 年 7 月に 6 泊滞在
10/10 (非常に良い)
Julia L.
2022 年 7 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Wonderful
We stayed for 5 days and it was everything we could of imagined and more. There was a slight issue with the AC and they fixed it immediately and then continue to check on it throughout the week.
The condo was wonderfully decorated! Will definitely be staying here again
Julia L.
2022 年 7 月に 4 泊滞在
8/10 (良い)
Sondra M.
2024 年 6 月 23 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great family vacation
Very nice condo, location was perfect, 3 pools to enjoy, tennis court and beautiful ocean view. Only disappointment was the stackable washer and dryer. A full size would make a huge improvement. The dryer in the stacks did not get warm or hot so clothes never got dry. Another item to improve would be a can opener, they had a manual one and it was all vent and rusted, would not open a can.
Besides this it was a great vacation.
Sondra M.
2024 年 6 月に 5 泊滞在
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6/10 (普通)
Michelle H.
2018 年 5 月 9 日
Nice condo, but be sure to pack EVERYTHING you might need.
The condo was nice, much as pictured. Great location to the beach and restaurants. My only advice is to bring anything and everything you might need. Kitchen and bathrooms are poorly stocked. No basic pantry items (salt, pepper, oil), no plastic cups for the beach, few pots with no matching lids. Bathrooms had no toiletries, we had most but could have used an extra bar of soap. No extra linens, but we didn't really need those.
Overall, was a nice weekend.
Michelle H.
2018 年 5 月に 2 泊滞在
2/10 (非常に不満)
Cassandra P.
2023 年 10 月 15 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション
Review
At first glance, the condo is very beautiful. Unfortunately our stay turned sour at how awful the attention to detail was. The place was filthy. There were nasty stains on the walls and linens everywhere. The dishes felt unsanitary and we had to wash everything before using it. The blankets and comforters smelled of mildew and the host was horrible at communicating. They would not respond at all on the vrbo app and would only answer 1/3 of my texts. They were so unhelpful. The hot water did not work so we could only take really cold showers and when we communicated this with the host, they said they would need to get a plumber AFTER our stay. They did nothing to compensate for our troubles. Horrible experience though the location was nice. I would not stay here again.
Cassandra P.
2023 年 10 月に 2 泊滞在
4/10 (不満)
Sarah
2023 年 1 月 25 日
気になった点 : 設備とサービス、施設のコンディションと設備、コミュニケーション
First and foremost, the owner stopped responding to my messages. Very unprofessional. Issues with the property: mold in the shower, dryer didn't actually dry clothes, hot tub did not work, 1 pool not heated (in December) which made our pool VERY VERY crowded, very loud, and unsafe for my little ones and the grandparents. Additionally, someone else on the property gave the code to our room to another family, who just walked in. Also, the water was out for over 6 hours. When I asked the owner to call to discuss issues they did not. I asked for a small portion of what we paid to be refunded (since what we paid for is not what we got). Have not heard from her in weeks.
Sarah
4/10 (不満)
Vanessa C.
2022 年 8 月 21 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : 清潔度、コミュニケーション
Cleanliness and Faulty Appliances
Unfortunately upon arrival we walked into a condo that was not thoroughly cleaned. There was sand in every part of the condo that you could actually hear the crackling as you moved about the condo. The condo did have a musky smell and is probably because of the wet/damp towel hung in restrooms provided. We had to drive to the neighboring city (Port Isabel) to buy towels at Walmart. In addition to questionable cleanliness, the dryer was not functional which explains the condo’s wet towels on arrival. In addition to the dry not functioning, the microwave did not work and the refrigerator would not cool. Moreover, after reporting the issues to the “on call” contact (Cris) several times was a joke! According to Cris she would put in a work order to have someone come out but to our surprise nobody ever showed nor did she follow up to to see if the reported issues were resolved. The craziest part is that they charge for cleaning services that consists of bed sheet changing, so upon checkout you do the actual cleaning that is listed as part of the exit/checkout procedure.
Vanessa C.
2022 年 8 月に 2 泊滞在
8/10 (良い)
Marco O.
2024 年 7 月 31 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Marco O.
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Emmerzaida P.
2022 年 5 月 26 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great timing for going relaxing
Easy too
Emmerzaida P.
2022 年 5 月に 3 泊滞在
10/10 (非常に良い)
Ashlee G.
2022 年 5 月 6 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Fun couples/birthday weekend getaway
Grew up staying at the Saida Towers every summer and always been great but loved how big the condo was! The patio was also big enough for all 8 of us to hangout comfortably.
Has all the necessary things like kitchen items and towels etc.
Bring extra trash bags if you are a bigger group. They do provide some! We just went through them quickly.
Ashlee G.
2022 年 4 月に 3 泊滞在
10/10 (非常に良い)
Dave W.
2020 年 1 月 20 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Two Thumbs Up
Everything was great. The other guest at the resort were very friendly. We even enjoyed playing Pickleball with a dozen people that were at the resort. Thanks for letting us tape off the two east tennis courts to play. We had both courts filled for four hours most of the days.
We would definitely come again.
As a note for the resort you can actually take one court and make four Pickleball courts on it. Pickleball is the fastest growing sport nation wide. Many places we stay at have 16 courts!
Dave W.
2020 年 1 月に 7 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 8 月 29 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Stay, Close to the beach!
4.5 stars! Great stay overall for our family of 8. Condo was super close to the beach with 3 pools on the property. Which was super convenient for the kids. It does smell a little old, but just bring some air freshener sprays and it'll be fine.
宿泊されたお客様
2019 年 7 月に 2 泊滞在
10/10 (非常に良い)
Elizabeth W.
2019 年 7 月 18 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Fantastic Family Condo!
Favorite condo we have stayed in on the island - ever! I have been going to the island since I was in middle school (in the 80s) and this is best condo I have ever stayed in! I actually loved it so much that I could have missed beach time to hang out & lounge in the condo! LOL! Will definitely not want to stay anywhere else after staying here!
Elizabeth W.
8/10 (良い)
Shanna K.
2019 年 6 月 24 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great condo a couple of hiccups
We really enjoyed the condo. It was a lot bigger than expected, especially the family area. We stayed with another couple with kids, so just to be aware the master does not have the king bed. It didn’t affect us because we had a child sleep in the other bed. I believe they did this for space purposes to put 2 queens in the master, which worked out with our party. The guest bedroom had a condom wrapper and a couple other things found behind the nightstand, which was reported to property manager. We did report to the property manager that the refrigerator was not working properly and we were told we had to wait 24 hours. We had milk for toddlers and some perishables and finally the repair man came and the refrigerator was in fact broken and never cooled to proper temperature. He said if he knew earlier in the day we could have had a new refrigerator, but it was a Friday night. And also the TV in the main room there was something wrong with the speaker. It was slightly high pitched, but not bad. The property manager offered us another room, but to lug 8 people to another room for 1 more day and night was too cumbersome. So we asked for a cooler with ice for our milk and small perishables and they did comp us pretty decently. I think the condo was equipped properly for families beach chairs, umbrella, and everything you need in a condo. Again it was a very beautiful condo. I think if the major appliances were properly looked at before we got there this wouldn’t have happened. We actually would stay there again.
Shanna K.
10/10 (非常に良い)
Criselda F.
2019 年 6 月 4 日
Very Clean and Beautiful condo!
This is one of our Favorite condos! Very clean and beautiful views! We checked off our bucket list!
Criselda F.
10/10 (非常に良い)
Cris F.
2019 年 6 月 4 日
Best Condo so far! Amazing view!
Very nice and clean condo! Could not get enough of the beach views on the balcony! Can’t wait for next year!
Cris F.
4/10 (不満)
Connie V.
2019 年 6 月 4 日
Unclean! Water line busted so no water for a day!!!
The unit was not clean! A water line busted so no water for a day!!!
This unit has a great view and overall could have been a comfortable stay had it not been for lousy housekeeping. There were food spots on the furniture and the floors were sticky and dirty. Although the balcony is open to the elements, it should have been clean when we arrived. There was a large section of the balcony floor under the table and chairs that were black and sticky from a spill that was not cleaned up. The chair cushions had not been cleaned or kept dry at all so you could not sit down without getting wet. They were black and smelled strongly of mildew. I sent photos, which I still have, of the dirt to the property manager. She wanted to send someone to clean after we had already checked in and when it was convenient for them. They offered a late checkout as a comp for our inconvenience. I believe the proper customer service would be to refund when a guest does not get what they paid for. The late checkout was a nice gesture but did not correct the problem. They still had my money without providing the service that was paid for.
To add to this - On the morning of our (late) checkout day, starting at 7:30 am until we left at 1:30 pm, the building was without water due to a major water line break. We could not shower, do laundry or cook. There was a backhoe outside digging to fix this problem when we left.
When the host asked what could be done to make us happy, I responded that one day and half the cleaning fee as a refund would seem fair to me. The property manager stated that could/would send a partial refund but did not confirm if or when it may arrive. That was weeks ago and I have not received a refund or heard back.
She was more concerned with what kind of review I would leave.
I would not recommend this listing or management company since they lack in service and good customer relations!
Connie V.
2019 年 5 月に 2 泊滞在
10/10 (非常に良い)
Angelica S.、Houston, United States
2019 年 5 月 24 日
Beautiful condo
The condo was great. I loved the fact that the showers had shampoo, conditioner, and body wash dispensers. It was so convenient. There were plenty of towels. The kitchen was fully stocked, but bring salt and pepper. Everything worked well. There’s an umbrella and two beach chairs you can use. We brought our own, but I though that was very nice of them. Overall, it’s one of the best condos that I’ve stayed in at Saida Towers.
Angelica S.
2019 年 4 月に 2 泊滞在
10/10 (非常に良い)
juan c.
2019 年 4 月 25 日
Excellent
We really enjoyed our stay. Condo had everything we needed as a family. Condo was very clean and liked the fact there was a lot of security. I would definitely book again with you all!
juan c.
2019 年 4 月に 2 泊滞在
10/10 (非常に良い)
Jim C.、Fort Worth, USA
2019 年 4 月 18 日
Family spring break
When my family's trip to NM was CX due to weather, we scrambled to find something driveable from DFW.
This place was perfect for out family of 4. Condo had everything we needed and more.
Andy was excellent to deal with on a couple uestions we had. Would defintely stay again!
Jim
Jim C.
2019 年 3 月に 5 泊滞在
10/10 (非常に良い)
Patricia O.
2018 年 9 月 24 日
Such a beautiful condo and the view of the gulf was amazing. We will definitely be back!!!
We can't say enough about this condo! It is exactly as advertised ; you will not be disappointed. Beautiful property, well-maintained, comfortable and immaculate. Lots of thought into the tiniest details. Easy check in & out. Upscale with great views and location. We’re looking forward to staying there again,soon. Thank you, Chris, for being the perfect hostess.
Patricia O.
2018 年 9 月に 2 泊滞在
10/10 (非常に良い)
Monique W.
2018 年 8 月 14 日
Beautiful condo!!
The condo was very nice and clean! It looked just like the pictures!! We had everything we needed!! Can't wait to come back next year!
Monique W.
2018 年 7 月に 4 泊滞在
10/10 (非常に良い)
Crystal B.
2018 年 7 月 30 日
Great condo for our group of 8. Close to beach & plenty of space for all of us!
Had a wonderful stay at this condo and a perfect family vacation! Elevator was fast compared to others we had stayed in. Big kitchen and eat at bar to help with our large group. Comfy beds and a great balcony for relaxing in the morning and after dark. Condo was exactly like pictures, very clean and updated. A pleasant surprise as we’ve been duped before. Kitchen pretty well stocked; even had a crock pot which I wish I had known about for easy dinner options! Minor things were dryer taking a couple cycles to dry which was tough with towels and the refrigerator doesn’t get super cold for drinks. Didn’t dampen our stay at all and we were a quick drive to snorkeling, kayaking and horseback riding and spent all other time on the beach. Beach chairs rented by Ocean Kissed and can be purchased day of (not able to reserve in advance). Condo had two chairs and an umbrella that were great to supplement the lounge chairs and umbrella momma needed! Rental company even dropped off a second umbrella and two more chairs so we had plenty of beach seating. Felt well cared for by Criss and Daisy. Would love to travel back and enjoy again! Thanks for making our last family vacation before our twins head to college memorable!
Crystal B.
2018 年 7 月に 5 泊滞在
10/10 (非常に良い)
Jake M.
2018 年 7 月 20 日
Awesome and very secure
Very nice place and very secure, nice view from the balcony and the room was very nice. Ac was cold too.
The condo rep Criss was very good and always answered all of our concerns and questions when we needed to get a hold of her.
This is a place to stay in the future for sure.
Jake M.
10/10 (非常に良い)
Hasan M.
2018 年 7 月 14 日
Great views. Great decor... Just Great!
This condo is really great. The views are really great and the condo is high enough up to avoid the noise around the pools.
Put it simply, you will not regret renting this condo.
:)