We had a wonderful time. The view from the windows is magical, and it is very nice to be so centrally located but isolated from the hustle and bustle once you go through the external door that leads to the main staircase of the building. It is an easy walk to the lake and the train/bus station (once you know the way). There are many shops and restaurants just downstairs, and the farmers market was great with the fresh fruit and cheeses. Nadine was very helpful when we moved in and there is everything to make your stay more comfortable, tea, sugar, linens, cooking utensils, shopping basket on wheels, umbrella, books etc. There is an olde world charm to Annecy which I think visitors from outside Europe especially appreciate, and the lake and mountain scenery is very beautiful.