4/10 (不満)
Juanda H.
2025 年 9 月 25 日
We arrived early and were told by Lucky Savannah after they checked, that we could go check in. When we got to our house, the elevator didn’t work and we had fo carry luggage up 3 flights of stairs, which was difficult with our ages being 59-86 yrs. Then our door code did not work. The heat in the stairwell due to no air conditioner was extremely hot. We were all on the verge of vomiting and passing out! We were given 4 different codes every 15-30 minutes to try to get in. They finally sent out a maintenance man to come let us in. We noticed no overhead lighting in the bedrooms only 1 lamp, the fire detector were not working, and the towel bars would frequency fall off the wall in the hall. The couch cushions were so worn down, you would fight to keep from slipping off the cough when sitting. Having to take the stairs every time we were in/out was very straining.
Juanda H.
2025 年 9 月に 3 泊滞在