My Mom and I went for a girls trip. We were really excited because we have stayed in another unit before and LOVED it... this didn't go so well. First, I sent several messages but none were returned until a few days before our stay was to begin so I was really stressed that something was wrong and I would get up there and not have a room... but I did finally get the room info. When I got there, the first thing we noticed was the door barely closed and then when you made it close, it would stick. It made us feel unsafe. Overall, several of the doors stuck and were hard to open/close. Then, we tried to turn the air down and it wouldn't go below 75. Well, I have asthma and spinal stenosis so I need cool air to breathe and cool air for my warm neck pad I'm supposed to wear at night. Being so hot, I started having asthma attacks and finally called the number in the condo and, though I felt terrible for waking the lady up, had to complain about the air. That night just after midnight the property manager came and said we were out of coolant. They came the next day (while we were out of the room) and supposedly fixed it. Monday evening it got down to 74 so when I woke up Tuesday morning sick, we went and bought a fan. The manager saw me bringing the fan in and I just shook my head. By late that night it FINALLY kicked on and cooled to 70... by this time, I was coughing and could barely speak. Maybe because I was upset about the air and sick, I got upset at the lack of real concern for comfort such as everything was mismatched as if someone went through their decor and used whatever they no longer wanted. The couch was painfully uncomfortable and the TV was roku only, that was miserable. One toilet wouldn't flush, the other is really loose and kept turning sideways. One bathroom has a nasty looking hole from water damage. The balcony door was hard to open and would stick, we were scared to close the door if we went out there. One of the balcony chairs is broken and is rusty so if you sit down, you could either rip your outfit or your leg... and need a tetanus shot. The floors and toilets were dirty... overall, the place needs to be completely remodeled. I hate feeling so disappointed but our stay last year was PERFECT. That condo was gorgeous, well maintained, clean and so cozy and comfortable. I never thought a different unit could be so bad.