8/10 (良い)
Steph M.
2025 年 5 月 2 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
Great house and pool, “experience” could have been better
Positive: this property, including the house itself, the location, the cleanliness, & the pool was an amazing experience. It was clean, beautiful and looked even better than the photos. Highly recommend. Negative: we had asked to check in early & were told they would text us if it was ready. However, when we did go to check-in (30 minutes early, 3:30PM for a 4PM arrival), the door was still locked by the code. When the code finally let the door unlock at 4PM, we walked into a house where it was super hot because the AC was off, & the refrigerator was also off due to a Breaker being tripped, (which we had to figure out ourselves & had to clean up water all over the floor underneath the refrigerator due to all of the ice melting.) So clearly with those 2 things when we walked in the door at 4PM, someone had not been in there cleaning & the house had been “ready” much earlier or else we would not have walked in to those issues. So if we had been able to check in earlier, we would’ve been able to address both problems much sooner and would not have had walked into a hot house and a big mess. That being said, by the time we got settled in, figured out the problem, cleaned everything up & called property management, it was Friday night and it was considered “after hours,” which was not a great experience. So they weren’t actually able to do anything to help the house cool down. So we had to sweat it out the first night. Not a great start to trip. The Rest of the trip was great.
Steph M.
2025 年 4 月に 3 泊滞在
