Susan was very responsive, very good to work with. She was very nice in both our email exchanges and on the phone. The location is directly across the street from the beach and there is a grocery store and restaurants within easy walking distance. The property itself was a little funky but nice, clean and we had everything we needed. However, we were unable to spend any time there due to the extreme heat during our stay. (108 in Long Beach the first day, it cooled? down to the 90’s for the next few days) There were numerous fans, which I'm sure is fine for normal beach weather but a suggestion would be to install window air conditioners at least in the bedrooms for these occasions. The bed we had was comfortable, but our friends said their bed sunk in the middle. (bedroom off the kitchen) It was their anniversary so I think they made the best of it :). Just as a note to future guests, it is advertised as an upstairs unit but keep in mind here is a steep wooden staircase to access so for anyone with mobility issues that should be considered.