Communication with the owner is a 10+, the owner responded quickly and was very flexible. We were going to cancel due to a family member having COVID, the owner offered us to change our dates if we wanted. This was after the cancellation date had past.
CONS about the rented, descriptions will need to be updated. There is no front entrance, the only entrance is through the 1st or second-level bedroom. You'll still need to go through the 1st level bedroom because it's the only door that you can use the key to get in. The garage has no entrance into the house.
The 1st level stairs leading up to the main floor are very straight, and have no handrails.
The stairs leading up to the loft have handrails on the side that is not needed (the wall). The other side is open, accident waiting to happen. The loft is very spacious but very hot during the summer months. Fans do not do justice. The loft has 1 futon, and 2 full/queen bed (not as described). All beds and bedding are very old.
Suggestion: Put handrails on both stairs. Put screen doors on both the rooms that have a slider and door in kitchen/living room, so can be open for cool air during summer months. That helps cool the room faster than using fans. Replace some of the mattress, as it's lumpy and sunk in when you sleep. Since the main room where everyone hangs out is on the 2nd level, move the hot tub to one of the patio on the 2nd level. Easier for everyone to enjoy instead of in the parking area.