I had an amazing time.Me and my friends loved the place and the resort was phenomenal.
Alex M.
2025 年 3 月に 2 泊滞在
8/10 (良い)
Hamid T.
2025 年 2 月 27 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Best stay in Key Biscayne
Best location. Great accomodations. Could be better maintained/cleaned.
Hamid T.
2025 年 2 月に 5 泊滞在
10/10 (非常に良い)
Mary B.
2025 年 3 月 23 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Amazing experience
From booking through checkout , the experience was seamless and Quentin was amazing to work with, super supportive and available! We will be back.
Mary B.
2025 年 3 月に 3 泊滞在
10/10 (非常に良い)
Kristen R.
2025 年 2 月 28 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great respite!
We just needed a getaway from our work & the cold weather. We didn’t realize that the VRBO was just a regular hotel room, but it sufficed. We appreciated being able to use all the amenities that the Ritz Carlton had to offer. We loved being able to walk to all the local restaurants! The location was perfect!
Kristen R.
2025 年 2 月に 6 泊滞在
10/10 (非常に良い)
Elizabeth G.
2024 年 10 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Family Getaway
This unit at the Ritz Carlton was wonderful and included all the amenities of the Ritz. Perfect place for a family getaway with littles
Elizabeth G.
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Nina S.
2024 年 1 月 11 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great stay!
Beautiful room in a beautiful resort. And the host was incredibly responsive and helpful!
Nina S.
2023 年 12 月に 3 泊滞在
8/10 (良い)
Stephanie H.
2022 年 9 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful views. Amenities very nice.
Enjoyed our stay. Carpets need to be cleaned.
Stephanie H.
2022 年 9 月に 3 泊滞在
10/10 (非常に良い)
GEORGE D.
2022 年 3 月 5 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great room and location
Great room and location! Amazing amenities and service!
Great communication with property manager
GEORGE D.
2022 年 3 月に 3 泊滞在
10/10 (非常に良い)
Kyle B.
2024 年 1 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Thanksgiving
My wife, infant child really enjoyed our time. Access to all and a great view from the room.
Kyle B.
2023 年 11 月に 4 泊滞在
10/10 (非常に良い)
Ben S.
2022 年 12 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice property
Good service
Ben S.
2022 年 12 月に 3 泊滞在
10/10 (非常に良い)
Holly K.
2022 年 12 月 28 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful stay at the Ritz
Staying at the Ritz Key Biscayne is always amazing. The check in process was smooth. You’re treated like a guest by all staff and have full access to all amenities. The room was clean and had a nice view of the ocean.
Holly K.
2022 年 12 月に 3 泊滞在
10/10 (非常に良い)
Bethany L.
2019 年 3 月 11 日
Good room, nice view, amazing amenities and responsive host! The parking space was a nice bonus too
Good room, nice view, amazing amenities and responsive host! The parking space was a nice bonus too. Thanks very much!
Bethany L.
2019 年 3 月に 2 泊滞在
6/10 (普通)
Elizabeth K.、Naples Florida
2022 年 7 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great location but ……
Perfect location spectacular view but the suite needs freshen up. Coat paint would be enough, evidence of wear. The bed squeaks and could use an upgrade as well. Overall we enjoyed our stay and will return!
Elizabeth K.
2022 年 7 月に 3 泊滞在
10/10 (非常に良い)
Ann L.
2022 年 11 月 20 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Ritz Carlton Escape
This room was as advertised. We had a beautiful room on the 10th floor with a direct view of the ocean. The room was spacious and clean. We had a parking space in the hotel garage and had full access to all the amenities of the hotel (except, weirdly, when we asked for some extra shampoo they said they couldn’t provide it to us- so bring your own!).
We will definitely stay here again!
Ann L.
2022 年 11 月に 3 泊滞在
4/10 (不満)
Brian M.
2024 年 11 月 14 日
良かった点 : コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Disappointed
The Ritz is generally an above standard property. This one is not.
The room is in rough shape:
Adjoining room door does not lock.
Mico is falling off of the cabinet.
Fridge does not cool and freezer is inop.
Chairs are stained.
Bed is nearly on the floor and the left side is damaged.
I would not stay at the property again.
Brian M.
2024 年 10 月に 3 泊滞在
6/10 (普通)
Heather C.
2023 年 3 月 7 日
良かった点 : チェックイン、コミュニケーション、ロケーション
Ok - needs updating
The room itself was not up to the Ritz standard. A good cleaning to remove the food from the walls in the mini kitchen area, and baseboards need to be painted/cleaned (an inch of dust). The shower is clogged, and the water did not drain properly. The bathroom could be updated like the other rooms at the Ritz, overall updating e.g. painting and cleaning would be ideal to meet the standard of the Ritz.
The Ritz~Carlton hotel amenities were on par and the reason for booking the room.
Pros: the room comes with parking which is easy and accessible.
Heather C.
2023 年 2 月に 4 泊滞在
8/10 (良い)
Alexandra W.
2019 年 12 月 29 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Great place nice unit
Room was very nice but it was on a low floor which was never confirmed with me so I was surprised. You do see the ocean from the corner of the balcony. Right below is the area where some of the machinery or AC and pipes are located. A little higher up you wouldn’t notice it as much. As a result we didn’t really use the balcony much. The room was renovated and well maintained. I had some issues getting responses from management after hours especially when the balcony door wouldn’t lock. I got that fixed myself and that was the only big issue. Overall a great property.
Alexandra W.
2019 年 12 月に 7 泊滞在
10/10 (非常に良い)
Walter O.
2023 年 2 月 16 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Visitors from Michigan
The property is First-Class. I itemized to the owner/representative our disappointments with 4
room key malfunctions(one causing us to miss a Family/Charity boat ride). The other issues were a parking garage card we never found until the last day, no ice maker in the fridge, and lack of coffee 'pods' for our 8 day stay.
The owner's statement to the Guests needs to be updated to inform their guests regarding these deficiencies. I responded to their inquiries and would
appreciate acknowledgment of our less than perfect expectations. The Ritz~Carlton reputation was lacking.
Thank you for your attention.
Walter O.
2023 年 2 月に 8 泊滞在
8/10 (良い)
Ivan V.
2023 年 7 月 10 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
Wonderful resort spa.
Beautiful resort, restaurants was great, amazing pools and private beach resort, amazing service from beach staff.
Ivan V.
2023 年 7 月に 2 泊滞在
2/10 (非常に不満)
Sara W.、Texarkana, Texas
2023 年 7 月 7 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度
Disappointed!!!
The bed squeaked any time you rolled over, lifted an arm! The carpet had stains! The bed linens had stains! The coffee maker had no regular coffee, only decaf! The hotel refused to replenish because this was a VRBO rental. The light in the bathroom needed a new light bulb! One of the telephones did not work…..I will not use VRBO again! I took a friend and was totally embarrassed!
Sara W.
2023 年 6 月に 4 泊滞在
8/10 (良い)
Francesca C.、Lima, Peru
2023 年 4 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The hotel has great service, in all the areas. This makes the experience much more enjoyable.
The only thing that I was a little but disappointed was the bed. Wasn’t the quality the hotel offers. The sofa bed instead was very good.
Francesca C.
2023 年 3 月に 10 泊滞在
10/10 (非常に良い)
Philip D.
2022 年 12 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Puttin' on the Ritz
If you're blue, and you don't know where to go, Why don't you go where fashion sits? Puttin' on the ritz.
First class accommodations as you’d expect, as is Quinten.
Philip D.
2022 年 11 月に 7 泊滞在
10/10 (非常に良い)
Nestor M.
2022 年 9 月 6 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great pl gas ce to disconnect
Location and resort is amazing. Very good communication with host
Nestor M.
2022 年 9 月に 3 泊滞在
8/10 (良い)
Stephanie G.
2022 年 8 月 25 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
Solid Stay
The room was just as described. Pull out couch was easy to set up for our kids (ages 3 and 5). Wish there were 4 pillows and 4 towels (there were only 3 of each so the kids had to share a pillow and a towel for showering) but we made it through. I agree on the listing that you should plan to bring your own toiletries, however there were plenty of blow dryers and a travel pack-n-play which aren't usually available for these types of rentals.
This is our 2nd VRBO at the Ritz Residences in Key Biscayne and it's a great location. You can charge things to your room as if you were a regular hotel guest. Our favorite part is having your own key entry to the garage (& elevator access from the garage direct to your floor) so you don't have to wait for valet or mess with the lobby.
Early Check In: We tried early check-in but never heard back from the property manager in time to do it. We hung around the hotel instead, but would have rather changed in the room vs. the lobby bathrooms. Again, not the end of the world, but would have been a nice bonus if we could have had quicker turn around on messages back and forth.
Overall, solid stay with little ones in a secure and quiet location.