素朴なベアレイクのキャビン、無限の景色、共有ホットタブ/プール/テニス

Hi Dallas. Thank you for your feedback! We're thrilled to hear that the house was spacious enough for your entire family. We apologize for the inconvenience caused by the poor Wi-Fi. We understand how important a reliable internet connection is, especially during a family stay. We will look into this issue immediately to ensure that the Wi-Fi is functioning properly for future guests. Thank you for staying with us, and we hope to host you again soon!

Hello George, thank you for your feedback. We're glad you enjoyed the view, but we're very sorry about the cleanliness issues you encountered. We'll address this with our cleaning team to ensure it doesn't happen again. We appreciate your input and hope to host you again for an improved experience in the future!

Thank you so much for sharing your experience with us, Lauri. We’re glad to hear that the property provided a nice stay for your group and that the convenient location near the city center worked well for you. At the same time, we understand that the limited outdoor space due to the steep mountain location may have been a challenge, especially for gathering and for the children to run around. We apologize for any inconvenience this caused during your stay. Please know that we’ve shared your feedback with our local team so they can consider it as they continue to improve the guest experience. We truly appreciate your insights and your time in letting us know. We hope you’ll choose to stay with us again in the future—we’d love the opportunity to host you and your group once more! If there’s anything else we can assist you with, please don’t hesitate to reach out.

Hi, Kaylene, thank you for providing us with this valuable feedback. We are so glad that you had a wonderful time at our beautiful home. We apologize for the issues that you encountered with the water outlets and beds. We appreciate you for bringing some items to our attention that may need some repair. We have forwarded all your concerns to the local staff so they can work to improve the house for future guests. We will continue to work with both our local staff and homeowner to make upgrades in this home, and we hope you will give us a second chance to impress you.

Thank you for staying with us, Stephanie. We are glad you enjoyed the home though we apologize for being unable to resolve the A/C issues during your time with us. We are happy to report that the unit has since been serviced and is once again functioning properly. We hope to host you again!

Thank you for taking the time to share your feedback and for choosing to stay with us, Justin. We are glad to hear that you found the cabin overall nice, spacious, and well-stocked in the kitchen. We sincerely apologize for the issues you encountered with the internet and the inaccuracies in the property description. We understand how important reliable internet and accurate information are for a comfortable stay. We have shared your feedback with our local team to ensure that the internet service is improved and that the property description is updated to accurately reflect the number of bedrooms and bed types. We also apologize if our customer service did not meet your expectations. We strive to provide excellent service to all our guests, and we will use your feedback to improve our training and support processes. Your feedback is valuable to us as it helps us enhance our services and the guest experience. We hope you will consider staying with us again in the future. If you have any specific needs or preferences, please let us know, and we will do our best to find a property that better suits your requirements. Thank you again for your feedback.

Hello Tim, thank you for taking the time to provide your feedback regarding your recent stay with us. We appreciate your honesty and we are so glad to hear that you have enjoyed your stay. We have taken note of the specific concern you mentioned and have already passed this feedback on to our local team for immediate review and action. We hope to have another chance to impress you on a future stay!

Hi Holly, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!

Hi Rebecca, thank you for taking the time to leave a review. We are disappointed to hear the home was not up to the high standard that we hold ourselves to. We have provided your valuable feedback to our local manager to discuss with the homeowner. Our local manager has addressed the issues during your stay with us. We apologize for the inconvenience and hope we have the chance to impress you in the future!