Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Unit was as described -- as others have mentioned, excellent assortment of beach gear in the lanai closet. I must mention how attentive the property management company was. Our first morning there, could not get the coffee maker to work. Emailed the property managers and (literally) within 15 minutes a brand new coffee maker arrived. So appreciated that! And then, when I carelessly left three items behind during checkout (but was still on the island up in Kaanapali), the management company was again very attentive and responsive in helping me arrange to retrieve the items. I was really impressed with their prompt service and communication!One thing to be aware of: I'm sound sensitive and didn't realize the bedroom with the queen bed (upstairs) was a loft room (i.e. no bedroom door and one missing wall/loft area right above kitchen and common area). If I'd have just been staying with my husband, would have been fine (sound and privacy-wise) but with kids downstairs staying in the only other bedroom (twin beds), I did miss the quiet and privacy that would have been afforded with a standard bedroom. Just be sure you realize the configuration before booking! Otherwise, peaceful unit, lovely grounds, and if they changed the upstairs bed to a more comfortable one (and a KING), I'd stay again!