新しいリスト！ アイシクルビレッジリゾート505プール、Hot Tub、ウォークダウンタウン

Thank you for providing your valuable feedback. While we understand that sleeping preferences vary widely, we are sorry to hear that the bed did not provide for a comfortable night of rest. We take guest feedback seriously and have forwarded this information to the local operations manager so they can review and update the home as needed for future guests. Again, we apologize for the impact this had on your visit. We will be sure to follow up with the appropriate parties regarding your experience, and we hope to have the opportunity to host you again soon.

Thank you for your review, Tyler, we're glad you enjoyed your stay. Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. We hope you choose to stay with us again.

Hi Samantha, thank you for staying with us. We are so sorry that you had difficulty reaching our team and we offer our sincere apologies for the frustrations this has caused. Please know that we are experiencing a higher than normal call and email volume at this time. This is resulting in longer than normal wait times for our guests, and we are working very hard to assist callers quickly and efficiently. We hope to host you again soon!

Thank you for your thoughtful review. We are glad to hear you enjoyed your visit! We regret that the bed was not suitable for your party and appreciate this feedback as an area to improve upon in the future. We apologize that the sheets were not left by the cleaners for the sofa sleeper. and the wifi was not working well during your stay. We hope to host you again soon!

Thank you for your review, Daniel. We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. We are disappointed to see that this concern was not reported to us during your stay as we would have been happy to assist. We have passed your feedback along to our housekeeping staff so they are aware of your concerns. We hope to have the opportunity to impress you in the future!

Thank you for your review, Jessica. We are glad to know that you appreciated the cleanliness in our home and the games were also perfect for your kids to play. While we understand that sleeping preferences vary widely, we are sorry to hear that the bed did not provide a comfortable night of rest. We sincerely apologize for the inconvenience that you experienced during your stay due to the lack of towels. We always aim to have a comfortable and relaxing vacation for our guests. We have passed along your comments to our local manager so this will be handled accordingly and we truly appreciate you bringing this to our attention as there is room to improve our service for a relaxing and comfortable stay for our future guests. We look forward to welcoming you back for another wonderful getaway in the future!

Hi Tanya, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!