ゴルフカートが含まれています！ Sandestinリゾートのゴージャスな家、15をスリープさせます。24SE

Thank you for staying with Platinum Vacations! We appreciate the wonderful feedback about your vacation! Hope to see you again real soon!

Thank you for your feedback! We're so glad you enjoyed your stay and hope to have you back soon! Remember returning guests get an additional 10% off of their stay!

Thank you Jann! We're so glad you enjoyed your stay and hope to have you back soon!

We are so glad you enjoyed your stay. Thanks for this kind review. See you next year!!

Thank you for staying with us! We are so happy you enjoyed your vacation here in Miramar Beach! We hope you come back to visit again real soon! Platinum Vacations of Destin

Thank you for staying with Platinum Vacations! We appreciate the feedback about your vacation!

Thank you for staying with Platinum Vacations! We are so happy you enjoyed your stay with us! We hope to you see you again real soon!

Thank you for staying with us! We are so happy you enjoyed your vacation here in Miramar Beach! We hope you come back to visit again real soon!

Dear Barry, We thank you so much for your kind review of this lovely home in Sandestin Estates. It really his a wonderful home to stay in especially for the length of time you stayed. Since, you stay for months at a time, its nice to have extra space , storage , etc in your home away from home. I am sure you enjoyed the golf cart the owner added las year as well. The golf cart makes it so convenient to get to the beach, Village at Baytowne Wharf and the grocery store all without having to get on Highway 98. We hope you might get a chance to revisit during the spring or summer but if not, we will see you again next year! Until then take care . Your friends at Platinum Vacations of Destin

Thank you for the feedback! The owner of this property has some planned renovations during the off season. We hope that you will come visit our little corner of paradise again soon - please enjoy a 10% discount with your next stay through Platinum Vacations of Destin.

Thank you so much for your feedback! We're so glad you enjoyed your stay and will have our maintenance guys look into the golf cart lights, as they should be in working order! We hope to have you back for your next trip!

Thank you for staying with Platinum Vacations! We are so happy you enjoyed your stay with us! We like to keep to the highest standards of cleaning inside and out for our properties. We apologize the yard was not up to that standard. We will do better to make sure these standards are met! We appreciate the wonderful feedback about your vacation! Hope to see you again real soon!

We are so glad you and your family enjoyed your stay! Thank you for the feedback on the golf cart headlights. We have replaced the part and everything is working for those night time drives. We hope you'll come stay with us again in the future - we would like to offer you a 10% returning guest discount on a future stay. ~Platinum Vacations of Destin

Good afternoon, We are sorry for the misunderstanding of the lay out of the property and the golf cart usage, Although we are glade you were able to enjoy the property and your stay. Thank you

Thank you for the feedback! We will contact the owner regarding upgrades and get with our landscaping company regarding the bags of soil.

Thank you for staying with us! We apologize for the broken coffee pot. We have staff available 7 days a week to fix any issues that may arise, like a replacing a broken coffee pot. The cleanliness problem you encounter will be passed onto the housekeeping supervisor to make sure our staff keep to the high standards of cleaning we strive for. We are happy you enjoyed your vacation and hope you come back to visit again very soon! Platinum Vacations of Destin

We are sorry to hear of your dissatisfaction with the property. We apologize for not reaching out regarding the early check-in you requested; however in the middle of summer these properties change over to the next guest the same day typically and we have to give ample time for our cleaners to properly clean each property. We instruct guests to call the day off of their arrival to see if early arrival may be possible. We do find the fecal matter on the bed very interesting. It was stated in an email that you did not want to call us regarding this issue as extra bed sheets were found in the closet to change the bed. However, the day you arrived we were immediately contacted regarding the grill that was inoperable and some outdoor lighting did not work (either faulty switch or need new bulbs). We do not keep extra sheets in any property other than those for a sleeper sofa (Full size). Pictures provided in your email show a king bed and king bed sheets so we are confused where extra sheets came from. Furthermore, the property owner and cleaning company were together on-site during the entire cleaning process prior to your arrival. The sheets for every bed were changed by the cleaners and the bedding for each bed was inspected by the owner as she was looking to update the bedding. We find that the fecal matter incident occurred during your stay at the property not prior to your arrival. We are working with the owner to refine the description of the property to not suggest any information that could be misleading. We do want to mention though that there are a dozen or so board games all located in the living room closet, however maybe they were unseen by your party. Thank you

Thank you so much for the feedback. We apologize for the landscape mess. We explained the owner was in the process of switching lawncare and landscape companies, unfortunately the process to do this too much more time than expected. This was not up to Platinum standards by any means. We hope to be able to provide a better and stellar experience in the future for you and your family.

While this property is large and in a great location, it is an older property and is priced accordingly. I believe there may have been some miscommunication in regards to the steps. However, the virtual tour does provide all of our guests with the layout of the house, including the step down to the dining area and the family room, as well as the master bath, which does not include a walk-in shower but does offer a large garden tub. Although we can’t change the layout of the home, the other issues at hand have been addressed. Some of the furniture/rugs have been removed and/or replaced. The refrigerator shelves are currently on order to be replaced and the coffee maker has been replaced. The ceiling repairs have been completed and the owner has just purchased a brand new a/c unit. This is an older property that does have an ‘odd’ floor plan and may not be suitable for all travelers. Please be sure to view all of the pictures and the virtual tour to confirm that it is the ‘right fit’ for your travel needs. We have found that it is ‘perfect’ for some but not for all. If you have any questions regarding this review or the actual property, please feel free to contact Platinum Vacations of Destin.

Thank you for your feedback , we're glad you enjoyed your stay but are sorry to hear you had issues with housekeeping! This unit has always received good reviews , including the cleanliness, so we are absolutely disheartened to hear that you had an issue. We do have housekeeping staff available 7 days a week should any issues ever be brought to our attention . This is one of our older units. and we are in the middle of updating the property with remolded bathrooms and upstairs. The Sandestin resort is a very popular beach in the summer and can get a bit crowded . We never want our guests to have less than a 5 star stay and will go out of our way to ensure that everything is perfect! Please accept our apologies!