ラナイ、AC、共有プール/ホットタブ付きの素晴らしいゴルフコースフロントコンドミニアム

Hi Bill, thank you for bringing this to our attention. We sincerely apologize for the stained carpet you encountered during your stay. Please rest assured that we are addressing this issue to ensure it is resolved for future guests. We appreciate your feedback and hope to have the opportunity to host you again.

Thank you for staying with us and sharing your feedback. We apologize for any inconvenience caused by our 10-digit access code. We understand the long code may not be convenient for everyone, but this is a security measure for our guests, as each reservation receives a unique code for their stay. We have shared your feedback on the front gate numbers with the complex manager to address. We will have the ice maker looked at, and the carpets will be professionally cleaned as soon as we have an opening from reservations. The AC vents have since been cleaned on the exterior, but will need to be professionally done internally by a vendor. We value your insights as they help us improve, and we hope to have the opportunity to host you again soon.

Thank you for your feedback. We’re glad you felt welcomed by the host. We apologize for the communication issues regarding the refrigerator and any confusion about amenities. Our local team worked to address the situation, and we appreciate you sharing your experience so we can continue improving.

Tina, we're pleased you thought the facilities and location were excellent, but we apologize for the issues that kept you from fully enjoying your stay. We shared your feedback with the local manager, who assured us that the homeowner is working on getting the carpets replaced and a brand new TV has been installed. The manager will work with the homeowner to address the dishwasher and interior trim and we appreciate you bringing these items to our attention. This model of refrigerator makes a noise when making ice and we regret any inconvenience this caused. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.

Thank you for your review, and we are glad the you enjoyed your stay with us. We appreciate your feedback as means to improve, and we do hope we will have another chance to host your stay next time.

Tonja, we are disheartened to read that you experienced cleaning issues that kept you from fully enjoying your stay. We truly apologize for this and want to note this is not the high standard we hold ourselves to. Please know that you could have reported your concerns during your stay and our local team would have rectified them. Our local manager has addressed this with housekeeping and we hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.

Thank you for your continued support of Fairway Villas and for sharing your feedback about your recent stay, Candice. We’re glad to hear that you find the unit clean and safe, and that our team was able to quickly resolve the WiFi issue. We appreciate your comments regarding the need for updates and care in the unit. Your suggestions about providing a blanket for the master bed, cleaning products, and larger plastic glasses for the pool are valuable, and we will pass them along to the owners for consideration. We hope to welcome you back for another stay and provide an even better experience!