First, let me say that this is the second time I’ve stayed in one of this groups tiny houses. The first experience was pretty good. This time around there were several issues that arose. We reserved the Maverick & on our way there we received a call that the pipes had burst so they had to move us to their “newest” tiny house that wasn’t even listed yet. Being from Colorado we understand that it’s extremely cold in Leadville and that the pipes can easily freeze when the water isn’t left to drip & the heat isn’t left on. Those instructions are given to every renter in writing & usually posted in the tiny house. When we arrived to “Lily”, our replacement house, the heat was off & everything was frozen. We contacted the company who then sent over the property manager which took about 20ish minutes. Our problem with this was that they should’ve checked the property they moved us to before telling us to go there. Had they done that- this could’ve been avoided. When the property answer showed up, he took my husband to the tiny house next door. Thankfully, it had heat & running water. While neither the Lily or the third place were as nice as we hoped the Maverick to be- at least we could stay there. This tiny house was rough. Whoever slapped it together didn’t even try. The outlet covers are crooked & don’t even cover the cutouts, there’s a large gap around the front door letting in tons of cold air, much of the trim is barely holding on , falling off, or crooked. Perhaps the most annoying thing in these homes are the lack of blankets. In a climate such as Leadville, why would you not provide comforters? Instead you get one thin coverlet per bed. The mattresses are comfortable thigh. There wasn’t a table or TV trays so you have to eat on your lap, the walkway to the house is fort so you track that inside & there’s no rug to wipe your feet on so the dirt gets everywhere. None of this sounds appealing so why would you stay there? For the experience. Here’s the thing- with a few simple improvements these tiny homes would change my review immensely. Lay down some patio stones outside, get an inexpensive door mat, a small table to eat at inside, a few comforters. What they did well was their customer service. The person we dealt with via text to alert them to the frozen pipes was very responsive. The property manager was kind & apologetic. When I requested a partial refund, we received it a few days later via our back account.
