バルコニー、オーシャンビュー、ジャングルビュー、オープンレイアウトの豪華コンドミニアム！

We sincerely apologize for the confusion and the inconvenience you experienced with accessing the unit. We are reviewing our check-in procedures to prevent errors like this in the future. We hope you’ll consider giving us another chance so we can provide a seamless stay.

Hi, Alan, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We appreciate our guests' feedback as a means to improve and will consider this feedback to make necessary upgrades. We hope to host you again soon!

Thank you for your feedback, Adam! I’m glad to hear that you found the condo clean and well-kept, and that you enjoyed the beautiful view from the balcony and the comfort of the bed. I appreciate you bringing the condition of the front door to our attention. We take guest feedback seriously, and I will ensure that this issue is addressed promptly to enhance the security and appearance of the property. Thank you for your overall positive remarks, and we hope to welcome you back for another great stay in the future!

Thank you for staying with us! We are so glad you had a great time! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. To clarify, we provide our guests with a starter kit of supplies. This includes cleaning supplies, toiletries, and paper products. Once these supplies run out it is the responsibility of our guests to provide any additional supplies throughout the remainder of their stay. Supplies are restocked before each guest. We apologize for any inconvenience this may have caused during your time with us. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!

Lauren, thank you for taking the time to share your valuable feedback. We are glad to hear that the home suited your needs. We apologize for any noise disruptions you encountered during your stay. Please know we strive to provide every guest with a relaxing stay and while surrounding noise is often out of our control, we always make an effort to remedy noise complaints when notified. Again, we apologize for the impact this had on your visit, and we appreciate this feedback as a means to continually improve. We hope to host you again soon.

Thank you, Maria, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found issues with the elevator. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!