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6/10 (普通)
Donna W.
2022年12月8日
Gorgeous home, poorly managed.
The house is beautiful, roomy and has some new furnishings since the last time our family rented it before Covid. The problem was we had one kitchen tile, three ceiling fans (two in the main great room) that didn’t work and the Wi-Fi was incorrect. We got there on a Thursday and it took till Saturday to get towels and Wi-Fi info. John came to try to fix the fans but couldn’t. He really tried hard. We made many calls, we’re put off, told they were short staffed, etc. I rented a great house and expected good service. We’ve rented over 15 houses in PML for over 35 years. Never a problem with response. Tonya Morris came to our rescue and followed up to be sure we were ok. We had a blast, loved our family time, the house was beautiful! Thank you.
Donna W.
2022 年 7 月に 4 泊滞在