エキサイティング、招待、居心地のいい、夏、秋、冬 - スキー、魚、ハント、ハイキング、自転車

They were Awsome gusts!

Elizabeth, thank you for such a constructive / good feed back review. I really appreciate it. I’ve since removed the two broken blenders and will replace them with new. Yes, the lake cottage has well water which has a lot of iron in it. We installed a water softner, which has improved it but it is still well water. Thanks for understanding and appreciating the 5 gallon drinking water dispenser. So so happy the kids found the toys in outside toy box and were able to play with them. That makes me smile. Please come and stay with us again! Thanks Steve

We are so happy the family had a good time! That is what a vacation is all about. We have taken past guest recommendations and have been implementing them. Like… we now do all the sheets and bedding, so Mom can relax. We renovated the kitchen and got a new flat top grill for Dad! Have FUN where ever you go! Steve

Yes, we had a a 2 inch snow, however, the plow doing the street left the pile across the start of driveway if 8”. We have all experienced that in our own subdivision . I am sorry the line of snow was there. The shovel is left there in case of a light snow and somebody wants to shovel. Or in a situation like this. I was able to see the young men doing the shoveling. I did not mean for her to do it. When booking , I had given there group a full day 12 noon early check in as opposed to the 5 PM check in to help her get settled in. I understand Traveling is hard and getting an early star does not pan out sometimes, she showed up after dark. I am truly sorry that she was not able to get set up and snow was on the drive for her family and guests. However, I do think the low score of a two ( never had before) is low when compared to all our other past scores. I wish her the best with future endeavors. Thanks, Steve

We are pleased our accommodations have met the expectations of this couples group of 6. They had a couples weekend get away and visited the local Parks, Wineries, and restaurants. So nice to hear they had a Great Time.

We love it when we exceed expectations. Thanks for staying with is. Family Time!

When I stopped by with a new vacuum and salt bags , Jen’s family and children looked to be having a wonderful time swimming and playing along the lake. I love seeing that. Good times with family and friends is what it is all about. Jen let me know the grill burners were not functioning, so i brought out the spare and bought a new one for the next guests. Our guests feed back is how we know what to fix or improve on. So happy Jen’s family had a good time. Thanks, Steve

Thanks for the nice complement. Yes eight years in a row of renting both of our lake cottages. This is a wonderful family, who has been coming up to our cottages and building great memories. We are so happy for them. Thank you Steve

Pam, THANKS! I have you booked for 2020. I believe this makes 4 years in a row. See you next year. Thanks, Steve

Lee, So nice to hear you had a good time. I would like to say we appreciate the feedback good or bad from our guests. Our customers are our eyes and ears, which makes them the experts we want to hear from. Please keep the reviews coming. I wanted to respond to your issues after I had a chance to get them corrected. After our conversation, I decided to stay at the cottage to get a better feel for the customer’s experiences. I also reached out to past renters and our repeat renters for their feedback. Here are the improvements to address the feedback items: A major complaint has been “Doing The Laundry”. I agree, laundry after a vacation is no fun! So… We have upgraded to “No Need To Do The Laundry”, as we now have a service that handles it. Also, “No Need To Clean “. What? Yes… you heard it… “No Laundry and No Cleaning”. We still ask you and your family to leave the cottage as you found it, -picked up and everything in its place, dishes completed, trash out, and refrigerator emptied. We will manage the rest. Also, if we allowed you to have a pet, we still require you to clean up after your dog and please remember pets are not allowed upstairs. We now made the check in and out process effortless and hands off. We added new keyless entry doorknob, back up keys new lock box, and outside lighting for late arrivals to see the pad keys in the dark. Wait… We have done more from the feedback… We bought 2 new recliners, 1 new sofa love seat, and 1 new large “L” sofa for the large family room so more family members have a place to sit together for Movie Night. We increased the size of the main TV; in family room to go along with the increased seating in the main family room for Movie night… We removed the TV and stand that blocked the picture window view of the lake, so now you can see all the lake activities from the 2 new reclining chairs. Here are additional improvements that were not in the complaints. We Renovated the kid’s bedroom #3 for more space and their own private hang out. This completes the renovations of all three Bedrooms. We installed 5 new ceiling light fixtures and installed 2 new ceiling fan light fixtures. On the exterior patio we installed mood decorative lighting, which really adds a quaintness to the night while hanging out. The fire pit has increased in size. We believe our improvements will make everyone’s stay more relaxing and comfortable. Please feel free to text or call me with any other suggestions too. Thanks, Steve

I am happy our guests had a great time. We will be renovating the exterior and portions of interior this winter. We will be adding sand to the swim area to increase the sandy bottom area. We take renters suggestions and make improvements every year. From a suggestion, this spring we extended the dock with platform on the end. Thanks, Steve

Hi, I am Steve the owner of the Lake Cottage. After careful consideration, I decided to respond to this review. I was very disheartened to get a review like this. My father and I try really hard to make everyone’s stay as safe, comfortable, and enjoyable as possible. We take the corrective comments very seriously and address what we can that day with our repairman, cleaning service, and other local services. My father and I improve items from feed back from our guests and our repeat guests. We tried many times to satisfy this renter. I dispatched the cleaning service (only 1/8” mile away) 4 times to the cottage to address the needs of this renter. We purchased and delivered kitchen items for this renter. We replaced a few burned out light bulbs, replaced a toilet seat, child proofed the back screen door, and listened to concerns. We also had an exterminator review and later dust treated the bees in the yard, there were no bees in or on the cottage. The photos on the web site are accurate. After many efforts were made, I feel this review is unfair and unreasonable. We have rented our lake cottage for the past 8 years and have not had an unfavorable review. We also have many repeat guests, so we must be doing something right. I feel bad our lake cottage did not meet this particular lady’s high expectations. I assure you, we will continue to always value guests feed back, so we can continually make needed improvements. We have many repeat guests, so we must be doing something right. Thank You, Steve & Don Just

I am deeply sorry for the experience we discussed over the phone. Your family should not have had to stress when checking in or out. I would like to say we appreciate the feedback good or bad from our guests. Our customers are our eyes and ears, which makes them the experts we want to hear from. Please keep the reviews coming. I wanted to respond to your issues after I had a chance to get them corrected. After our conversation, I decided to stay at the cottage to get a better feel for the customer’s experiences. I also reached out to past renters and our repeat renters for their feedback. Here are the improvements to address the feedback items: A major complaint has been “Doing The Laundry”. I agree, laundry after a vacation is no fun! So… We have upgraded to “No Need To Do The Laundry”, as we now have a service that handles it. Also, “No Need To Clean “. What? Yes… you heard it… “No Laundry and No Cleaning”. We still ask you and your family to leave the cottage as you found it, -picked up and everything in its place, dishes completed, trash out, and refrigerator emptied. We will manage the rest. Also, if we allowed you to have a pet, we still require you to clean up after your dog and please remember pets are not allowed upstairs. We now made the check in and out process effortless and hands off. We added new keyless entry doorknob, back up keys new lock box, and outside lighting for late arrivals to see the pad keys in the dark. Replaced the kitchen dish towels and bed linens. We through out the wash clothes and bath towels as these were left previous renters and our cleaning service just washed and left for spares. We do not provide bath towels or wash clothes as these walk away. Wait… We have done more from the feedback… We bought 2 new recliners, 1 new sofa love seat, and 1 new large “L” sofa for the large family room so more family members have a place to sit together for Movie Night. We increased the size of the main TV; in family room to go along with the increased seating in the main family room for Movie night… We removed the TV and stand that blocked the picture window view of the lake, so now you can see all the lake activities from the 2 new reclining chairs. Here are additional improvements that were not in the complaints. We Renovated the kid’s bedroom #3 for more space and their own private hang out. This completes the renovations of all three Bedrooms. We installed 5 new ceiling light fixtures and installed 2 new ceiling fan light fixtures. On the exterior patio we installed mood decorative lighting, which really adds a quaintness to the night while hanging out. The fire pit has increased in size. We believe our improvements will make everyone’s stay more relaxing and comfortable. Please feel free to text or call me with any other suggestions too. Thanks, Steve

I am deeply sorry for the experience we discussed over the phone. Your family should not have had to stress when checking in or out. I would like to say we appreciate the feedback good or bad from our guests. Our customers are our eyes and ears, which makes them the experts we want to hear from. Please keep the reviews coming. I wanted to respond to your issues after I had a chance to get them corrected. After our conversation, I decided to stay at the cottage to get a better feel for the customer’s experiences. I also reached out to past renters and our repeat renters for their feedback. Here are the improvements to address the feedback items: A major complaint has been “Doing The Laundry”. I agree, laundry after a vacation is no fun! So… We have upgraded to “No Need To Do The Laundry”, as we now have a service that handles it. Also, “No Need To Clean “. What? Yes… you heard it… “No Laundry and No Cleaning”. We still ask you and your family to leave the cottage as you found it, -picked up and everything in its place, dishes completed, trash out, and refrigerator emptied. We will manage the rest. Also, if we allowed you to have a pet, we still require you to clean up after your dog and please remember pets are not allowed upstairs. We now made the check in and out process effortless and hands off. We added new keyless entry doorknob, back up keys new lock box, and outside lighting for late arrivals to see the pad keys in the dark. Wait… We have done more from the feedback… We bought 2 new recliners, 1 new sofa love seat, and 1 new large “L” sofa for the large family room so more family members have a place to sit together for Movie Night. We increased the size of the main TV; in family room to go along with the increased seating in the main family room for Movie night… We removed the TV and stand that blocked the picture window view of the lake, so now you can see all the lake activities from the 2 new reclining chairs. Here are additional improvements that were not in the complaints. We Renovated the kid’s bedroom #3 for more space and their own private hang out. This completes the renovations of all three Bedrooms. We installed 5 new ceiling light fixtures and installed 2 new ceiling fan light fixtures. On the exterior patio we installed mood decorative lighting, which really adds a quaintness to the night while hanging out. The fire pit has increased in size. We believe our improvements will make everyone’s stay more relaxing and comfortable. Please feel free to text or call me with any other suggestions too. Thanks, Steve

I am deeply sorry for the experience we discussed over the phone. Your family should not have had to stress when checking in or out. I would like to say we appreciate the feedback good or bad from our guests. Our customers are our eyes and ears, which makes them the experts we want to hear from. Please keep the reviews coming. I wanted to respond to your issues after I had a chance to get them corrected. After our conversation, I decided to stay at the cottage to get a better feel for the customer’s experiences. I also reached out to past renters and our repeat renters for their feedback. Here are the improvements to address the feedback items: A major complaint has been “Doing The Laundry”. I agree, laundry after a vacation is no fun! So… We have upgraded to “No Need To Do The Laundry”, as we now have a service that handles it. Also, “No Need To Clean “. What? Yes… you heard it… “No Laundry and No Cleaning”. We still ask you and your family to leave the cottage as you found it, -picked up and everything in its place, dishes completed, trash out, and refrigerator emptied. We will manage the rest. Also, if we allowed you to have a pet, we still require you to clean up after your dog and please remember pets are not allowed upstairs. We now made the check in and out process effortless and hands off. We added new keyless entry doorknob, back up keys new lock box, and outside lighting for late arrivals to see the pad keys in the dark. Wait… We have done more from the feedback… We bought 2 new recliners, 1 new sofa love seat, and 1 new large “L” sofa for the large family room so more family members have a place to sit together for Movie Night. We increased the size of the main TV; in family room to go along with the increased seating in the main family room for Movie night… We removed the TV and stand that blocked the picture window view of the lake, so now you can see all the lake activities from the 2 new reclining chairs. Here are additional improvements that were not in the complaints. We Renovated the kid’s bedroom #3 for more space and their own private hang out. This completes the renovations of all three Bedrooms. We installed 5 new ceiling light fixtures and installed 2 new ceiling fan light fixtures. On the exterior patio we installed mood decorative lighting, which really adds a quaintness to the night while hanging out. The fire pit has increased in size. We believe our improvements will make everyone’s stay more relaxing and comfortable. Please feel free to text or call me with any other suggestions too. Thanks, Steve

It is nice to hear you had a good time. I would like to say we appreciate the feedback good or bad from our guests. Our customers are our eyes and ears, which makes them the experts we want to hear from. Please keep the reviews coming. I wanted to respond to your issues after I had a chance to get them corrected. After our conversation, I decided to stay at the cottage to get a better feel for the customer’s experiences. I also reached out to past renters and our repeat renters for their feedback. Here are the improvements to address the feedback items: A major complaint has been “Doing The Laundry”. I agree, laundry after a vacation is no fun! So… We have upgraded to “No Need To Do The Laundry”, as we now have a service that handles it. Also, “No Need To Clean “. What? Yes… you heard it… “No Laundry and No Cleaning”. We still ask you and your family to leave the cottage as you found it, -picked up and everything in its place, dishes completed, trash out, and refrigerator emptied. We will manage the rest. Also, if we allowed you to have a pet, we still require you to clean up after your dog and please remember pets are not allowed upstairs. We now made the check in and out process effortless and hands off. We added new keyless entry doorknob, back up keys new lock box, and outside lighting for late arrivals to see the pad keys in the dark. Wait… We have done more from the feedback… We bought 2 new recliners, 1 new sofa love seat, and 1 new large “L” sofa for the large family room so more family members have a place to sit together for Movie Night. We increased the size of the main TV; in family room to go along with the increased seating in the main family room for Movie night… We removed the TV and stand that blocked the picture window view of the lake, so now you can see all the lake activities from the 2 new reclining chairs. Here are additional improvements that were not in the complaints. We Renovated the kid’s bedroom #3 for more space and their own private hang out. This completes the renovations of all three Bedrooms. We installed 5 new ceiling light fixtures and installed 2 new ceiling fan light fixtures. On the exterior patio we installed mood decorative lighting, which really adds a quaintness to the night while hanging out. The fire pit has increased in size. We believe our improvements will make everyone’s stay more relaxing and comfortable. Please feel free to text or call me with any other suggestions too. Thanks, Steve