Very comfortable and beautiful place! We enjoyed our stay very much!
Anna W.
2021 年 6 月に 3 泊滞在
10/10 (非常に良い)
Debbie M.
2020 年 3 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Loved it
What a beautiful condo, exquisite view, clean, and perfectly decorated. We loved everything about it
Debbie M.
2020 年 3 月に 3 泊滞在
8/10 (良い)
Melanie G.
2021 年 8 月 17 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション
気になった点 : 掲載情報の正確さ
Vacay stay
The pictures list two twin size beds but when we got there there’s only one full size bed in the second room. So one of our boys slept on the couch. The wifi is very slow and we had issues trying to watch tv and movies at night. The resort is in a great location with plenty to do. We loved our views and all the amenities. We will more than likely be back.
Melanie G.
2021 年 8 月に 4 泊滞在
8/10 (良い)
Bree H.
2021 年 6 月 29 日
良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション
Good
Overall we had a great stay with several hiccups in the process.
First off- Carrie often took more than a few hours/days to reply. She only replied quickly when I messaged to inform her that things in the property had been damaged.
-the guest bedroom remote did not work for the tv
-the guest bedroom shower curtain had a lot of mold on it
-the master bedroom glass shower door was off track so each time the door shut the glass banged onto one another
- the place was hardly “clean”. As soon as we walked in the door our feet were sticking to the ground and feet turned a nasty black when you walked barefoot
-the “white” pillows on the beds were dingy brown
- I wouldn’t call this condo kid friendly. Lots and lots of things that can be pulled down and broken that aren’t attached or secured. No high chair and when I asked Carrie she did not reply.
-also, after we had booked the condo the sleeping arrangements were changed from two twins to a king bed which did mess with the sleeping arrangements we had previously already sorted out. Overall, a lot of hiccups with this particular condo.
Bree H.
2021 年 6 月に 4 泊滞在
8/10 (良い)
Connie S.、New Orleans Louisiana
2021 年 9 月 6 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Safe evacuation place
I found it on Vrbo and it was exactly as advertised.
Connie S.
2021 年 8 月に 3 泊滞在
6/10 (普通)
andrew s.
2021 年 7 月 22 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Portofono is getting worn out. Neds maintenance
Needs upkeep. Condos are getting worn out.
andrew s.
2021 年 7 月に 3 泊滞在
8/10 (良い)
Karina N.、Marietta, Georgia
2021 年 7 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice unit in a great location
This is a very nice unit - very bright and nicely decorated. The kitchen had everything we needed, beds were nice and bathrooms were also nice and bright. The balcony and furniture were great. Sunrise view from the balcony in the morning is exceptional.
The only rooms for improvement we could ask for was a few things that were not working when we arrived - but Carrie was on it immediately and got it fixed during the first 24 hours, and the quality of the towels was not impressive.
The location of the unit is great, close to both beach and activity center and overlooking the tennis courts.
Best unit we have stayed in at this property so far - and we will be back for sure.
Karina N.
2021 年 7 月に 7 泊滞在
10/10 (非常に良い)
antonio a.
2021 年 5 月 11 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
AMAZING CONDO & VIEW
This was actually our second time staying at this beautiful condo and it exceeds our expectations each time! Carrie was super helpful and accommodating! Looking forward to staying again later this year!
antonio a.
2021 年 5 月に 3 泊滞在
10/10 (非常に良い)
Rose Anne S.
2021 年 4 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Condo in the sky
This property is FABULOUS!! Master suite is just over the top. The bed was like sleeping on clouds. The Jacuzzi tub / shower was perfect after a day at the beach. Definitely would stay here again.
Rose Anne S.
2021 年 4 月に 4 泊滞在
10/10 (非常に良い)
Ashley P.
2020 年 9 月 27 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Fall Break Stay
It was an awesome condo with an awesome view!
Ashley P.
2020 年 9 月に 5 泊滞在
8/10 (良い)
Esteban Z.
2019 年 10 月 11 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Great Unit, the manager, not so much!
The unit is very nice. It has been renovated recently so everything was clean and comfortable. A pleasure to spend our vacation there.
Where I had a problem was with the manager, Carrie, and her demeanor during our message exchange. She was very demeaning and inflexible.
The ad on VRBO stated the “ beach chairs ARE included” in the price. We had a party of 4.
On the first day at the beach the attendant told us the we were responsible for $40/day as the rental only included 2 chairs. I messaged Carrie so she could straighten the situation by calling the management at Portofino.
The response was that yes, it only covers 2 chairs. I told her that the ad did NOT say that and that she should assume the extra charges for misleading me into believing that we would have 2 umbrella setups. Her response, “ you are already getting the unit at a discount”. Of course I am, ALL units are discounted, it’s the first week of Fall!
Bottom line, she did not even offer to pay for the first day or any other.
I asked her to change the VRBO ad immediately to reflect the true offer. So, what did she do? She lowered the rental price by $5, and removed the beach chairs from the print. Thereby raising the rent by $35/day. What a beauty this Carrie.
I was going to upload the original ad as it appeared on VRBO, but there is no way of doing so here.
I’m sorry for the ones renting behind us not getting a beach set up, because of this woman’s inflexibility.
Esteban Z.
2019 年 9 月に 4 泊滞在
10/10 (非常に良い)
Katherine V.
2019 年 9 月 30 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect
Perfect for our short get way! Everyone was so friendly! Made it for a great stay!
Katherine V.
2019 年 9 月に 2 泊滞在
10/10 (非常に良い)
Tanya D.
2019 年 8 月 22 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Love this unit in tower 2
Very clean unit and great bed, and I love tower 2 location . I would rent this unit again.
Tanya D.
10/10 (非常に良い)
Pam M.
2019 年 7 月 4 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful condo
This is a gorgeous condo. Love the sleek modern style. But still very comfy. Bed in master is wonderful.
Beautiful view.
Appliances are high end. Had everything we needed.
Tower 2 is convenient to everything. Resort staff very helpful. Good food.
A couple of hiccups in amenities. Boat for Dolphin cruise not available. Mechanical issue.
Same for water taxi to Boardwalk. But a short drive to everything anyway. Or Pensacola Trolley pick up if you dont wantbto drive. Definitely will come back and rent same unit.
Pam M.
2019 年 6 月に 4 泊滞在
10/10 (非常に良い)
Heidi L.
2019 年 6 月 30 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Vacation
This property and resort was much nicer than I expected from viewing the listing. Super clean too! Resort was well organized with easy access to both gulf and bayside coastlines. Pretty much all inclusive...no need to ever leave the resort except for some groceries. Staff were very nice and helpful. And did I mention the tennis courts...WOW!!
Heidi L.
2019 年 6 月に 4 泊滞在
オーナーについて
オーナー : Carrie
この宿泊施設のオーナーになった理由
Portofino’s beautiful waterfront location, stunning accommodations, world-class resort amenities and customized service standards – make it a natural indulgence. No other resort is located on the Gulf of Mexico, the Santa Rosa Sound and the Gulf Islands National Seashore. The vast complimentary and discounted amenities make Portofino Island a great vacation value.
この宿泊施設の特徴
Portofino is situated on 28 beautiful acres in Pensacola Beach between the emerald waters of the Gulf of Mexico and the gentle shores of Santa Rosa Sound. It is also adjacent to the pristine Gulf Islands National Seashore. The land itself is called Santa Rosa Island; it is the world’s largest barrier island.